Admissions Advisor

Join the ACI Learning Adventure!

Our Mission: Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.

We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we’ll shape the future of skill-building and professional growth.

The ACI Team: Imagine collaborating with over 200 of the brightest minds who are passionate, grounded, and dedicated to shaping the future of eLearning. Together, we’re not just a team; we’re a movement in one of the most exciting times in tech.

Purpose-Driven Culture: At ACI Learning, work isn’t just a job. It’s a passion we pour into every project, every day. We celebrate creativity, innovation, and the joy of doing what we love.

Your Opportunity: Are you ready to be part of something transformative? Dive into a world of collaboration, growth, and endless potential. Apply now and help lead the change!

ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform myACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations.

What You'll Be Doing

The Admission Advisor guides individuals who have expressed interest in education and ACI Tech Academy through a prescriptive process to help determine if the student can and should enroll into one of ACI's educational programs. The Admissions Advisor will be responsible for providing guidance about the admissions process, providing information about ACI Tech Academy, and helping candidates make informed decisions about their academic and professional futures. The role requires integrity and ethics as well as a general passion for helping others grow through learning.

What You'll Do

• Sets appointments and conducts interviews with prospective student candidates.
• Clearly defines requirements to be successful in ACI Tech Academy’s programs.
• Qualifies incoming leads through interview process.
• Reengages candidates that do not attend scheduled meetings to rebook for future appointments.
• Confirms scheduled appointments prior to appointment time.
• Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or concerns.
• Serve as the primary point of contact for prospective students, providing information and guidance about ACI Tech Academy programs, admission requirements, and application processes.
• Maintain accurate and up-to-date records of prospective student interactions, applications, and admissions decisions using a CRM platform.
• Execute candidate Tour according to outlined tour guide to align compliance standards for regulatory agencies.
• Achieve internal certification for candidate Tour Guide by passing practical assessment.
• Responds to inbound leads in a timely manner utilizing outbound platforms to ensure contact rate meets requirements.
• Some nights or weekends may be required for after hours events.
• Other duties and responsibilities may be assigned at management’s discretion.
  
  

What You Should Have: Admissions or Sales experience, 1-2 years preferred.

To Succeed In This Role, You’ll Need

• The ideal candidate is enthusiastic, self-motivated, and results-oriented, able to think creatively and implement new initiatives
• Strong understanding of sales processes and techniques.
• Ability to multi-task and prioritize.
• Outstanding communication skills and ability to influence others.
• Exceptional closing skills while remaining welcoming, understanding, and empathetic.
• Creative thinker with the ability to innovate and experiment with different messaging approaches.
• Ability to think on your feet, try new approaches and bounce back when things don’t go your way.
• Ability to translate complex product features into compelling and easy-to-understand terminology.
• Self-starter and hunter mentality.
  
  

This job description is not an employment contract, nor is it intended to show every detail of the duties and requirements of the job. The job description is intended to provide a listing of primary responsibilities and tasks. The job description may be augmented by performance expectations and additional duties, which may be assigned either in writing or verbally at any time by management.

Why ACI Learning is Your Next Big Move

Comprehensive medical, dental, and vision coverage — starting the 1st of the month after your hire date.

Four weeks of paid parental or medical leave, so you can focus on what matters most.

Flexible PTO policy, sick time, and eight paid holidays — because we believe in balance.

401(k) retirement plan with immediate vesting and up to 5% matching contributions — we invest in your future from day one.

One free course each year after 90 days — advancing your skills is part of the job.

Tuition assistance to support your continued education and professional growth.

We are committed to the values of diversity, equity, and inclusion, and strive to ensure that it is interwoven into the fabric of our organization. We support and nourish an inclusive and welcoming environment for employees from diverse backgrounds.

At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of pay for this position at the time of posting

At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.

We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter.