What are the responsibilities and job description for the Business Analyst (IT) III position at ACL Digital?
Title : Business Analyst (IT) III
Job ID : EBAYJP00021376
Location : Austin, TX 3x days in office (Tues-Thurs)
Duration : 9 Months with possible ext.
Job Description :
Salesforce Business Analyst
We're looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally. You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team and work directly with multiple stakeholders within the business but also the CRM team to ensure delivering on track within scope. We are looking for a communicative and dedicated individual who will fit into our collaborative culture. The job requires a self-starter with preferably experience in marketplaces and technical domains.
t Client, you will be part of a purpose-driven community dedicated to creating an ambitious and versatile work environment. In the
- HIVE CRM team, you will be an integral member of a growing organization that supports our seller organizations across the globe, inspires passion, courage, and inventiveness by creating state of the art solutions helping our business to automate processes and increase operations efficiency. If you are looking for a special place to take your career to the next level, then we want to talk with you.
s BA you have deep functional knowledge about the business application of the system being developed. You will work with the Product Manager to ensure that functional requirements are accurately captured and conveyed to the Agile team through well written user stories.
Key responsibilities :
Essential Competencies & Qualifications :
Building Seller CRM - to focus on higher value business sellers (Ads team, Growth teams) to help them grow their business and revenue by suggesting different growth plans
Several things in flight with this team
Gathering understanding, defining business requirements from stakeholders -internal users (category managers, agents from DCX service, Ad sells, account managers) anyone who has 1-1 relationships with sellers
Follow Scrum- have experience, developing user stories, and the analysis and document the existing flow and possible solutions so it can be built
ble to collaborate with QA's and developers - need to be able to answer questions and work in an agile way
Organize key stakeholder meetings, stakeholders, training, meet with product leadership to put together roadmaps and managing risks with products