What are the responsibilities and job description for the Clinical Case Manager position at ACL Digital?
Title: Social Work Case Manager
Location: Cambridge, MA
Duration: 3 Months
Note:
Hours per Day: 7 Hours
Hours per Week: 20 Hours
JOB SUMMARY
Assists patients and their families in coordinating medical, social, emotional, insurance, and vocational issues related to injury or illness. Conducts psychosocial assessments, either in-person or telephonically, in order to develop a comprehensive out-patient care plan that guides work with patient. Collaborates with physicians, nurses, support staff, community agencies, and other health care professionals to implement safe, effective, and timely patient care. Communicates with treating clinicians on areas of concerns and provides clinical updates to clinicians on a regular basis. Provides timely and appropriate documentation in patient's electronic medical record. Participates in assuring that we will be in the forefront of applying Case Management principles. Participates in achieving the goal of cost effective, high quality, continuous care to patients; communicates effectively with clinicians, patients, and team leader to achieve this goal. Utilizes team leader as appropriate for clinical consultation and to apprise of legal, ethical, risk issues that may affect the patient, family, or health services. Maintains quality assurance and improvement activities in compliance with our standards. Assists in development of reports and resources required by other departments.
QUALIFICATIONS/REQUIREMENTS
Required: Master’s in social work. Current license to practice social work in Massachusetts, either LCSW or LICSW. Minimum of 2 years of social work experience in medical setting. Familiar with managed care and case management principles.
Preferred: Ability to work independently and as part of a team. Familiar with care needs of medically complex young adult, adult, and geriatric populations. Ability to provide a high level of customer service to patients, staff, and external customers in a professional, service-oriented, respectful manner in using skills in active listening and problem solving. Excellent organizational, analytical, problem solving and interpersonal skills.
