What are the responsibilities and job description for the System Administrator position at ACL Digital?
Job Role: Sr. Systems Engineer / System Admin
Job Type: Contract to Hire (12 Months)
Job Location: Atlanta, GA (Onsite)
Rotational Shifts
Job Description:
Qualifications:
- Solution Center team is responsible for all first and second level IT issues as well as install, move, add, and change (IMAC) requests supporting the IT infrastructure in the client Operations and Customer Center.
- The ideal candidate will have knowledge of multiple operating systems, systems integration, systems architecture, programming languages, and demonstrated knowledge of the field and network environments.
- Experience with VMWare and VDI infrastructure desired. Experience with multiple ServiceNow modules is desired including Incident, Change, Asset, and Request. Network knowledge is also required. Must be able to move on a regular basis, equipment that weighs up to 30 pounds.
Responsibilities:
- Monitor, maintain, and troubleshoot VDI infrastructure using VMWare and Teradici tools provided.
- Monitor, maintain, and troubleshoot Radio infrastructure coordinating with Radio, Radio Shop and Zetron.
- Entitle, install, maintain, test, and troubleshoot, operating systems and other systems software products.
- Configure, install, maintain, test, and troubleshoot hardware systems.
- Complete work orders as assigned.
- Implement changes to platforms with minimal impact to the business by following established procedures for VDI and physical infrastructures.
- Create and monitor network/local print queues for all printers.
- Work closely with Sr. Systems Engineer to manage the network.
- Write, submit, and perform RFCs for Solution Center work as assigned.
- Coordinate external vendor services.
