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Technical Project Manager (Call Center, IVR)

ACL Digital
Los Angeles, CA Full Time
POSTED ON 2/28/2025
AVAILABLE BEFORE 5/23/2025

Experience :

5 years' experience in a project management environment, including project management experience on IT / technical projects. Experience on infrastructure / cloud migration projects a plus.

Technical Project Manager with call center technology / tool experience – Workforce Management, Call Recording, Soft Phone, IVR, Reporting and Analytics, etc. Experience with moving to a CCaaS (Contact Center as a Solution) preferred.

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