What are the responsibilities and job description for the Tour Guide Specialist position at ACL Digital?
Job Overview
The Tour Guide role at ACL Digital is an exciting opportunity to share knowledge and passion with diverse audiences. As a key representative of our brand, you will engage customers enthusiastically and support all aspects of the visitor experience.
Key Responsibilities
- Lead tour activities for up to 52 attendees and theater presentations for up to 200 attendees.
- Facilitate ticket purchases, guest greeting, and briefing, as well as theater tech and operational assignments.
- Assist visitors with building wayfinding and services at both Future of Flight and Everett Factory sites.
- Learns gallery and exhibit content and engages with visitors to share information accurately.
Required Qualifications
- 1 or more years' related work experience in a customer-facing role requiring strong service and communication skills.
- Experience presenting, training, teaching, or acting in a client-facing environment.
- Ability to work in a team environment and adapt to flexible schedules.
