What are the responsibilities and job description for the Front Office Manager position at ACL Hearing and Balance Inc?
Summary
ACL Hearing and Balance is a professional hearing healthcare clinic. This is a full time patient care coordinator position. Candidate will make our prospective and current patients feel cared for both over the phone and in person. This position will also require bookkeeping skills.
Qualifications:
- Strong organizational skills
- Self motivated
- Responsible
- Excellent customer service skills
- Professional
Duties and Responsibilities:
This position requires knowledge of Quickbooks software. Applicant will become familiar with Sycle scheduling software.
- Candidate is responsible for identifying prospective patients for hearing tests and hearing aids., and for recommending and scheduling appointments to resolve hearing issues. You’ll master our appointment setting system and consistently convert patient inquiries into appointments.
- Answering phones
- Cleaning/Troubleshooting hearing aids for walk ins
- Updating information necessary to stay compliant with insurance companies
- Checking insurance benefits for patients
- Creating invoices for patient
- Contacting insurance carriers
- Coordinating payments and entering patient information
Experience:
- Administrative/Office experience 2-5 years
Competencies:
- Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Attendance/Punctuality – Follows through on scheduled work times; Always punctual.
- Quality – Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
- Initiative – Volunteers readily; Asks for and offers help when needed.
Benefits
- Pay range DOE
- 401K
- Health stipend in lieu of health plan
- 9 paid holidays/year
- Paid vacation time
Send cover letter and resume to our fax at 225-927-7910, or email to aclhearing@bellsouth.net
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Front Office: 2 years (Required)
Work Location: In person
Salary : $15 - $20