Residential Operations Specialist

Residential Operations Specialist 

ACLD has exceptional high-growth full time opportunities for seasoned Residential Operations Specialist . Tired of the same old roles? Here’s what sets us apart! This job is exciting! Every day is different and you will never be bored.  Work with a residential management team that is close-knit and truly inspires and supports each other by sharing knowledge. You will thrive as you are encouraged to make decisions and explore better solutions with the security that your supervisor supports you! Enjoy ACLD’s culture of quality and kindness which creates a positive workplace. Your career will soar by the many opportunities for learning and development provided.

When a group of families came together in 1957 to find services for their children with developmental disabilities, ACLD was born. Today, we are a leading not-for-profit agency employing 1200 staff and providing over 70 program sites in Nassau and Suffolk. ACLD assists children, teens and adults in reaching the highest level of independence with the freedom to ASPIRE HIGHER in their hopes, dreams and accomplishments. We are currently seeking a few exceptional people who have a passion to make a meaningful impact by facilitating the lives of the amazing people we support.  

As a Residential Operations Specialist,  you will act as a support to the Associate Director to ensure that all programs provide services of the highest quality. Ensure that all assigned programs meet all regulatory requirements. Assist in training of residential staff as needed. Ensure that all agency policies, initiatives, and operational performance goals are met. 

Specifically, as a Residential Operations Specialist you will: 

• Assist the Residential Associate Director with the day to day operations of all assigned programs
• Complete internal audits of all assigned programs as scheduled.
• Review and ensure all staff trainings are in compliance with agency requirements and conduct trainings as assigned.  
• Assist in the training of all new management level staff to ensure consistency in training and orientation of new managers/supervisors.
• Assist in the training of all medical coordination specialists. 
• Ensure quality services are provided to each individual through person-centered planning and maximize opportunities for integration within the community. 
• Coordinate with residential management teams to ensure all programs meet departmental standards.
• Ensure all clinical records for each person supported are maintained as per regulatory requirements. 
• Conduct regular reviews of all plans for protective oversight to ensure they are accurate, person-centered and contain all required information. 
• Conduct regular physical plant inspections of all assigned programs and submit work requests as necessary to address deficiencies. 
• Ensure all observed drills and overnight checks for assigned programs are completed twice annually. 
• Ensure coordination of nurse and residential managers and/or medical coordination specialist through the review of weekly nursing coordination forms. 
• Assist in all residential admissions, transfers, and discharges as assigned. 
• Conduct regular financial reviews of all assigned programs to ensure all asset limits for people supported are maintained, asset ledgers are reconciled to bank statements, and that all required documentation is uploaded to the shared drives. 
• Assist in the monitoring of staff allocations in ADP for example transportation and day allocations.
• Monitor and address all internal statements of deficiencies and ensure all plans of protective action are submitted in a timely manner. 
• Act as a liaison ACLD’s Regulatory Affairs to ensure timely and accurate submissions of all Corrective Action Plans. 
• Ensure that all assigned programs complete special projects as assigned.
• Attend staff and/or clinical team meetings as assigned.
• Maintain collaborative relationships with other ACLD programs and departments to maximize service coordination and integration.

We require: 

• High School Diploma or equivalent required. Bachelor’s Degree in the field of Human Services preferred.
• Three years of experience working in the field of human services; one year of experience working with developmentally disabled population.
• Two years of management/supervisory experience.
• Knowledge of OPWDD regulations and systems preferred
• The ability to obtain (within 180 days of hire) and maintain AMAP (Approved Medication Administration Personnel) Certification.
• The ability to obtain (within 180 days of hire), maintain and perform SCIP (Strategies for Crisis Intervention and Prevention Certification) which may require bending, twisting, kneeling, crouching, lying on the ground and supporting another person's body weight with their own. Staff may be required to attend the SCIP Restrictive course based on program need.
• The ability to assist with lifting and transferring a person with ambulatory issues. 

Please submit your resume online at www.acld.org or text us for more information 516 732-3979

An Equal Opportunity Employer M/F/D/V 

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