Sr. Information and Referral Specialist

Senior Information and Referral Specialist – Family Support Services 

Help Others to ASPIRE HIGHER! 

When a group of families came together in 1957 to find services for their children with developmental disabilities, ACLD was born. Today, we are a leading not-for-profit agency employing 1200 staff and providing over 70 program sites in Nassau and Suffolk. ACLD assists children, teens and adults in reaching the highest level of independence with the freedom to ASPIRE HIGHER in their hopes, dreams and accomplishments. We are currently seeking a few exceptional people who have a passion to create a meaningful impact in the lives of the amazing people we support. 

We have a great full-time opportunity for a positive, gregarious employee to join our Family Support Services team. In this role you will perform the information and referral function and execute the non-clinical requirements of the OPWDD Family Training Grant. Provide coordination of services to Plan of Care individuals. Coordinate the intake process for the STRIVE, Respite, and PWW Programs.  

Essential Functions: 

• Provide Information and Referral to community and agency personnel.
• Conduct information/life assistance planning sessions with individuals or families.
• Provide Information and Referral to agency personnel, families, individuals, and to external agencies.
• Attend all OPWDD Family Support Services Network quarterly meetings.
• Assist families applying for family support services and grants, as applicable.
• Oversee the intake process for all Respite, STRIVE, and PWW Programs.  Determine the appropriateness of referral, track acquisition, and review of supporting documentation; assess and recommend appropriate programs; monitor screening and attend applicable screening/ intake meetings.  
• Liaison to other departments/ programs as related to STRIVE, Respite, and PWW placement. Representation on the following committees- Residential Admissions/ Movement, Day Services Census
• Provide vacancy and census information for PWW to the Day Services Intake Coordinator.
• Review and document all applications received for ACLD services.
• Complete home visits and meeting for the individuals on the grant, as required.
• Complete all required documentation for Family Member Training grant/services.
• Provide short-term care coordination, as applicable.
• Review rights and responsibilities and grievance procedures with people we support and their families.
• Review financial records of people we support.
• Attend all mandatory departmental meetings.

We require: 

• Bachelor’s Degree in Special Education, Health Services or Social Services field. Master’s Degree preferred. 
• Minimum 7 years experience working with individuals diagnosed with developmental disabilities. 
• Extensive knowledge of developmental disabilities, the OPWDD delivery system, and an understanding of family dynamics.  
• Clean and valid driver’s license and the use of your own vehicle on a daily basis. 
• Must be flexible to represent ACLD at evening/weekend transition fairs. 

Apply online at www.acld.org or just email to jobs@acld.org. An EOE m/f/d/v

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