BUSSER

Who We Are :

Acme Hospitality is a growing hospitality group in Santa Barbara's arts and entertainment district, that owns and operates several highly acclaimed and award winning concepts and boutique hotels in Nevada County and Palm Springs CA.

Mission & Core Values :

Above all else, we are committed to providing our team members with a work environment and experience that we can be proud of. Our Core Values of Delivering Excellence, Embrace Originality, Act with Integrity and Celebrate Community are the essential ingredients for success.

Position Summary :

The Busser plays a crucial role in maintaining the cleanliness and organization of the dining area and contributes to the guest experience. Bussers work closely with the waitstaff and kitchen staff to ensure a smooth and enjoyable dining experience for guests.

RESPONSIBILITIES

• Clear tables promptly and efficiently after guests have finished their meals, ensuring that used dishes, glassware, and utensils are removed.
• Reset tables with clean and properly arranged table settings, including linens, cutlery, glassware, and condiments.
• Assist in delivering food and beverages to guests' tables, working closely with the waitstaff to ensure accurate and timely service.
• Pre-bus tables by removing empty plates, glasses, and clutter throughout the meal, keeping the dining area clean and organized.
• Provide exceptional customer service by promptly addressing any guest requests or concerns related to table cleanliness or organization.
• Maintain the cleanliness and tidiness of the dining area, including sweeping, mopping, and wiping surfaces as needed.
• Restock and replenish necessary items, such as napkins, straws, and condiments, at each table.
• Collaborate with the waitstaff and kitchen staff to ensure smooth coordination of service, including communicating special requests or modifications to orders.
• Assist in the setup and breakdown of tables, chairs, and any additional equipment required for special events or private dining reservations.
• Maintain a clean and organized work area, including ensuring that bussing stations are properly stocked with necessary supplies.
• Assist in the disposal of trash and recycling in accordance with waste management guidelines.
• Follow all health and safety regulations, including proper food handling and sanitation practices.
• Support other team members as needed, including helping with special events or providing assistance in other areas of the restaurant.
• Maintain a positive and professional attitude, contributing to a harmonious and efficient work environment.
• Polish glassware, plate ware and silverware as needed.
• Attend staff meetings and training sessions as required.

Requirements

Requirements :

Job Status : Non-Exempt

Important Notice :

This job description is not an exclusive or exhaustive list of all job functions that an Acme Hospitality Team Member in this position may be asked to perform from time to time. Based on business needs or Guest service objectives, you may also be asked to perform other duties or tasks in addition to those listed above and will be required to have completed required training associated with the other duties or tasks.

ALL POSITIONS

GREET ALL YOU MEET

SELL THE PROPERTY

TAKE PERSONAL RESPONSIBILITY FOR GUEST SATISFACTION

PROMOTE SAFETY AND SECURITY

PRACTICE CONTINUOUS IMPROVEMENT

PROJECT A POSITIVE, PROFESSIONAL IMAGE

TAKE PRIDE IN ACME HOSPITALITY

PRACTICE TEAMWORK

RESPOND WITH A SENSE OF URGENCY

HAVE FUN

GUEST SERVICE STANDARDS

Systems you need to know :

Ctuit, Focus POS, Microsoft Office, Google

The company reserves the right to revise and change job duties as the need arises. I have read and understand the requirements of this position and agree to this position and agree that I am able meet these duties and responsibilities. This job description does not constitute a written or implied contract of employment.

Physical Requirements / Environmental Factors :

Standing - Constant

Walking - Constant

Sitting - Frequent

Climbing - OCCASIONAL

Crawling - N / A

Kneeling - FREQUENT OCCASIONAL

Bending - OCCASIONAL FREQUENT

Reaching above Shoulder - Constant FREQUENT

Lifting : 10 lbs. - Constant

11 - 20 lbs. - Constant

21 - 50 lbs. - FREQUENT

50 - 100 lbs. - OCCASIONAL

Carrying : 10 lbs. - Constant

11 - 20 lbs. - Constant FREQUENT

21 - 50 lbs. - OCCASIONAL FREQUENT

51 - 100 lbs. - OCCASIONAL

Pushing - Constant

Pulling - Constant

Manual Dexterity - Constant

Bi-Manual Dexterity - Constant

Fine Motor Skills - Constant

Gross Motor - Constant

Eye / Hand Coordination - Constant

Near Vision - Constant

Far Vision - Constant

Color Recognition - Constant

Hearing - Constant

Other -

ENVIRONMENTAL FACTORS

Working Outside YES

Working Inside YES

Working alone YES

Working closely with others YES

Excessive cold / heat YES

Excessive humidity / dampness YES

Noise / Vibrations YES

Working above ground YES

Working below ground NO

Working with chemicals / solvents / detergents / cleaners YES

Working on uneven surfaces NO

Operating moving equipment or vehicles NO

Working around machinery or moving equipment YES

Climbing on scaffolds or ladders YES

Working under hazardous conditions NO