Counter Sales Warehouse Associate

Looking for a cool job? Join an HVAC/R industry leader!

For over 75 years Acme Refrigeration has been a full-service wholesaler of heating, ventilation, air conditioning, and refrigeration products. Acme was founded as a family-owned business in 1945 in Baton Rouge, Louisiana and steadily grew to 18 branch locations serving the state of Louisiana and extending into Mississippi. Today, Acme is an affiliate of Gemaire Distributors and a wholly-owned subsidiary of Watsco, Inc. (NYSE: WSO). Watsco is the largest independent distributor of heating, air conditioning, refrigeration equipment, parts and supplies in the industry.

We provide our HVAC/R contractor community with quality products from well-known manufacturers including Rheem, Comfortmaker, Friedrich, Tecumseh, Scotsman, Honeywell, and many more.

As a member of our team you will enjoy:

• Exciting opportunities in a growing company with a national footprint
• Great work hours! First-shift, Monday-Friday with occasional Saturdays
• Competitive pay
• Paid time off
• Medical, dental, and vision insurance
• Company paid life and short-term disability insurance
• 401(k) and Employee Stock Purchase Plan
• Employee referral and purchase programs, tuition reimbursement & more!

Required Qualifications:

• Minimum 1 year experience in a Counter Sales role
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently, but meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast paced environment.
• A willingness to learn and grow with our Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment.

Preferred Qualifications:

• 6 months Warehouse experience including forklift operation.

Physical Demands:

Light Lifting – 10-20 pounds - Frequent
Moderate Lifting – 20 to 50 pounds - Occasional
Heavy Lifting – 50 to 100 pounds - Occasional
Pulling/Pushing, Carrying - Occasional

Standing - Occasional
Sitting - Occasional
Stooping - Occasional
Kneeling - Occasional
Repeated Bending - Occasional
Climbing - Occasional
Desk Work/Computer use/Telephone use - Frequent

Operating warehouse equipment, forklift, baseloid lift etc. - Frequent

Use of Order Fulfillment (OF) Device/Technology - Frequent

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Counter Sales Warehouse Associate is responsible for our sales counter as well as for the day-to-day warehouse upkeep, including picking and verifying orders, loading, and unloading of products, and inventory control using warehouse equipment state of the art technology. The ultimate goal of this role is to provide strong customer service and to procure, process, and dispatch products to customers.

Duties and Responsibilities:

• Interact with internal and outside salespeople, vendors and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Daily loading and unloading of products.
• Receive, inspect and stock all merchandise.
• Verify all items received to items ordered for accuracy.
• Pick and verify orders for customers and prepare orders for shipment as needed.
• Assist with physical inventory and inventory control.
• Appropriate use and maintenance of OF device.
• Provide excellent customer service to external customers.
• Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customer traffic.
• Adhere to all safety requirements relevant to one’s regular job duties.
• Wear appropriate PPE.
• Perform other duties as assigned.

In addition to the above responsibilities, this individual is held accountable for all other duties as