What are the responsibilities and job description for the Claims Service Representative 1 - Total Salvage position at ACMO Automobile Club Of Missouri?
Are you looking for more than just a job, but a career with opportunities for growth? Come join our passionate Claims Auto Insurance Team!
What’s in it for me?
A career with growth potential.
Our comprehensive and employee centric training facility provides training programs to help employees acquire various skills necessary to do their jobs and to support career development.
The satisfaction of knowing you provide a meaningful service to our insured who rely on you for assistance.
Responsibilities include the following:
Communicate and interact with a variety of individuals including insureds and claimants.
Explain benefits, coverages, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements.
Conduct phone and/or field investigations to determine liability and damages. Identify and obtain statements from insureds, claimants and witnesses.
Evaluate and determine claim values upon receipt and assessment of property, medical and liability data.
Negotiate within settlement authority with insureds and claimants to resolve first and third-party claims.
Verify and interpret/resolve coverage by gathering necessary information to ensure policy applicability.
Coordinate with internal and external departments as required.
Identify cross-sell opportunities based on members’ product needs and service requests.
Enhance member relationship by diversifying use of products and services. Provide sales leads to insurance, travel and other departments as appropriate.
Education/Experience:
Bachelor's degree or equivalent combination of education and experience.
No Prior Claims experience is required.
Moderate computer literacy.
Advanced organization and planning recognition skills required.
Advanced oral and written communication skills required.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
