What are the responsibilities and job description for the Relocation Agent - Orlando, FL position at Acorn Stairlifts, Inc.?
POSITION SUMMARY
The Relocation Agent is responsible for handling removals and reinstalls to clients that have purchased from a third party.
ESSENTIAL FUNCTIONS
- Review requests where clients are requesting removal and reinstall (same or new location)
- Review requests where clients purchased from a 3rd party to be installed in a new location
- Liaise with scheduling department to arrange removal / reinstalls
- Document and report to management any trending quality issues.
- Work special projects assigned by management.
- Observes all health/safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
SKILLS
- Proficiency with computers
- Analytical Thinking
- Ability to handle and prioritize multiple tasks
- Communication skills
- Interpersonal skills
- Organization sills
ATTRIBUTES
- Technical knowledge
- Analytical and critical thinking
- Communication
- Ability to work and contribute to a positive team environment
- Adaptability
- Ethics
- Adheres to work schedule
EDUCATION/EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
PHYSICAL REQUIREMENTS
The employee must occasionally lift and/or move up to 10 pounds.
While performing the duties of this job, the employee is regularly required to sit and talk or hear.
The employee is occasionally required to stand.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate.
NOTE: This job description is not intended to be all-inclusive.
