What are the responsibilities and job description for the Network Operations Engineer - Hybrid position at Acosta Group?
**DESCRIPTION**
**Network Operations Engineer** is responsible for designing, deploying, and securing the enterprise infrastructure network. Enables the interface between users, applications, services and the Internet and while complying with the network architecture policies and procedures.
_Ideal candidate will reside in the Jacksonville, FL or close to an Acosta Group office and be comfortable working a Hybrid Scheduled of at least 3 days in office. Position is not eligible for Visa Sponsorship._
**RESPONSIBILITIES**
Oversees the day-to-day health of the enterprise infrastructure systems to keep functionality running optimally. Expected to resolve infrastructure issues in a timely manner and notify related teams.
Manages existing integration solutions, including modifying, testing, validating, and documenting system changes.
Promotes and adheres to normal change control processes for these activities to include creating and maintaining documentation for the IT Infrastructure Team, Help Desk, and LAN ADMINS.
Manages network and IT infrastructure environments performing MACDs (move, add, change, and delete) and repairs. To include administering office MACDs as well as implementing multiprotocol line switching (MPLS), internet service providers (ISPs), and network equipment
Resolves complex technical problems relating to the installation, upgrade, and daily operation of local and regionally distributed networks and IT Infrastructure MPLS and ISP connectivity and communication.
Designs and implements upgrades, patches, equipment upgrades and configurations.
Come up with approaches to reduce operational costs and improve the growing infrastructure’s efficiency and to ensure their organization’s information security.
Interacts with technical staff to ensure the safe and proper installation of cabling, wiring, and other electrical hardware. Helps to identify process and procedural issues, may suggest potential solutions, and engages teammates or other teams as required.
Leads and supports projects to facilitate an office commissioning, decommissioning, or upgrade to include circuits, hardware or IT needs. Data backup is happening and processes and practices for recovery are in place.
Ability to work collaboratively on network infrastructure projects include switching, routers, firewalls, servers, personnel, equipment, and infrastructure software, among others
Provides on-call off hours support daily or on weekends and holidays as required to support the applications to include field work. Field work may include site surveys and audits to ensure that the organization’s network site has the proper specifications along with a 3rd party vendor.
Ensure further that their networks operate with minimal downtime. They also must ensure that their organizations are complying with the network architecture policies and procedures.
Other duties as assigned
**QUALIFICATIONS**
**Minimum Education and Requirements**
Associate degree or above is desirable, or at least 3 years of relevant experience in the field.
**Knowledge, Skills, and Abilities Requirements:**
Over three years of combined experiences in various aspects of network and IT infrastructure including:
Designing network and IT solutions
Deploying infrastructure devices and technologies
Configuring systems and networks
Supporting IT operations and users
Troubleshooting technical issues
Debugging software and hardware problems
Administering network and IT systems
Strong interpersonal and customer service skills
The ability to effectively manage and prioritize individual Infrastructure projects and tasks.
Possess superior written and oral communication skills.
Must be able to work after normal business hours when needed.
Possess strong knowledge and experience with IP network protocols related to persistent connections and real-time push related protocols.
Enterprise Technical experience maintaining, designing, debugging, and implementation of network and MPLS and ISP communication networks.
Use management tools and agents remotely to monitor and troubleshoot voice and data networks.
**Physical Requirements:**
Seeing
Lifting up to 75lbs
Listening
\#DiscoverYourPath
**ABOUT US**
Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing.
We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement.
Ready for a career path that’s as unique as you? Discover your path at Acosta Group!
We empower you to Discover Your Path and fully embrace BEING YOU as you shape your journey with us. At Acosta Group, we value equal opportunity in employment practices and career progression. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to race/ethnicity, gender/gender identity, disability, veteran status, or any other basis protected by federal, state, and local laws. Acosta Group will provide reasonable accommodations for applicants with physical or mental disabilities to complete applications or interviews for employment. If reasonable accommodation is needed to participate in the job application or interview process, please contact **EmployeeServices@acosta.com**
Acosta Group and its subsidiaries believe the posted compensation range accurately reflects this role at the time of posting. Final pay may vary based on qualifications and location, and the range may be updated in the future.
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Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Administration
**Position Type:** Full time
**Business Unit:** Corporate
**Salary Range:** $75,000.00 - $85,000.00
**Company:** Acosta Services, Inc
**Req ID:** 5350
Salary : $75,000 - $85,000