Community Relations Coordinator

People taking care of people, that's who we are and what we do at Cadence Living!

What to expect...

Cadence Living is hiring an experienced, passionate, and energetic Community Relations Coordinator (Assistant) in our brand-new, beautiful Retirement Community Acoya Shea, opening its doors in Scottsdale this summer!

As a Community Relations Assistant (Move-in-Coordinator) you will be supporting the Community Relations Director with all aspects of the sales & marketing process, you will maintain a thorough knowledge of the property's product and services to effectively and accurately represent the property to referral sources and prospects. You'll also be responsible for the smooth transition of a new resident into the community

If you are kind, compassionate, and genuinely desire to make meaningful connections with our residents, a Cadence Living community may be the place for you! Come join us and be a part of our opening team!

If that's enough to interest you, stop by and visit us. We would love to have you meet the team!

What Cadence Living has to offer you?

• Competitive wages, training, and opportunities to learn new skills and grow
• An inclusive, positive work environment where everyone has a voice
• Pay active - use your money before payday!
• Shoes for Crews!
• Heath, Dental, and Vision insurance for full-time employees with choices of affordable plans (BCBS) for Employee, Child, Family, and/or Spouse
• Basic Life Insurance covered by the employer
• 401K Plan
• Paid Vacation & Sick days
• Paid Holidays off
• Tuition reimbursement - we will help with the cost of your certification classes!
• Employee Assistance Program
• Generous Employee Referral Bonus Program
• Free meals at work, and more!

What will you do as a Community Relations Coordinator?

• Assist the Community Relations Director (Sales & Marketing Director) in implementing plans to acquire leads, manage leads, and increase census.
• Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process.
• As directed, handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information form, entering inquiry information into the sales & marketing database, and follow-up correspondence.
• Give community tours and provide marketing information in accordance with the marketing process.
• Assist the Community Marketing Directors in preparing routine and special sales and marketing reports as requested and/or as required.
• Assist, as requested, with the preparation of all required sales reports and sales activity boards.
• Aid residents and their family members with the adjustment to the facility. Attend to emotional and psychological issues with regard to this adjustment and any other psychosocial adjustments.
• Assist, as requested, with the preparation and processing of all required information necessary to complete a successful move-in.
• Follow-up with all potential residents, referral sources, or interested parties.
• Maintain the community's Customer Relationship Management software (Yardi) accurately and timely.
• Maintain a high degree of resident satisfaction through the establishment of relationships between residents, department heads, and staff who provide services on a daily basis.
• Understand the community's care regulations to ensure proper placement and education to prospects.
• Assist with the setting up and tearing down of special events.

If you have these qualifications, we'd love to chat:

• 3 years' experience in retirement housing, hospitality, or healthcare marketing and/or sales.
• A positive team player mentality and passion for serving seniors!
• Ability to work in a fast-paced environment and to work evenings and/or weekends
• Success in achieving sales goals and quotas. Knowledge of various computer systems, particularly Excel and Word
• Assisted Living (AL), Independent Living (IL), Senior Living, or Hospitality experience a plus!

Life at Cadence

At Cadence Living, we are all part of the same symphony. Our goal is to create positive and joyful experiences for our residents and their families. Just like musical notes on a sheet, every day is different at a Cadence Living community. We are looking for team members that are positive, collaborative, show leadership, are respectful, and overflowing with integrity, care, and hard work. We encourage you to apply and become part of our family today!

Become part of our family and find your Cadence! You belong here!

Location: Scottsdale, AZ 85260