Demo

Property Management Assistant

Acquired Philadelphia
Philadelphia, PA Full Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 6/8/2025

Acquired Philadelphia is a full service talent acquisition consultancy partnering with businesses locally and nationally to acquire and retain the right talent. We are on a mission to disrupt the outdated and overpriced Recruiting and Staffing industry.

The Property Management Assistant will play a crucial role in overseeing the day-to-day operations of our client's properties, with a primary focus on tenant satisfaction, maintenance, and administrative duties. This position requires a detail-oriented individual who thrives in a fast-paced environment and enjoys providing excellent customer service. Our client takes pride in maintaining high-quality properties and fostering positive relationships with their tenants.

Responsibilities

  • Act as the main point of contact for tenants, addressing inquiries,
  • concerns, and requests promptly and professionally.
  • Foster positive tenant relationships by ensuring a high standard of customer service and addressing issues in a timely manner.
  • Coordinate and schedule routine maintenance tasks and repairs with vendors and maintenance staff.
  • Conduct regular property inspections to identify maintenance needs and ensure properties are well-maintained.
  • Assist with administrative duties such as record keeping, filing, and responding to emails and phone calls.
  • Apply your strong organizational skills to guarantee that operations run smoothly and tasks are completed in a timely manner.
  • Maintain accurate and organized records of tenant communication, leases, and property-related documents.
  • Work closely with the Director of Property Management to implement and improve property management processes and procedures.
  • Assist in special projects and other ad-hoc duties as needed

Qualifications

  • Proven experience in an administrative or customer service related role.
  • Previous property management or paralegal experience, required
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Detail-oriented with a commitment to providing outstanding customer service.
  • Proficient in property management software and Microsoft Office Suite is a plus
  • Problem-solving skills and a proactive attitude to address property-related issues.
  • On Call" weekends, responding to maintenance issues on a rotating basis required
  • Please note that this job description is confidential, and we cannot disclose the name of our client until we complete a candidate phone screen. Acquired Philadelphia is an equal opportunity employer.

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