ACR Electronics, Inc. is the leading development center for emergency beacons that are designed with one purpose : to save lives. Through our combined technology expertise in the marine, aviation, outdoor, and military markets, we design and manufacture cutting-edge rescue beacons and survival gear for boaters, pilots, hunters, hikers, climbers, cyclists, and combat troops, not to mention many of the leading boat builders and aircraft manufacturers in the industry.
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Since 1956, ACR’s wide range of survival products has been the choice of NASA, the U.S. Military, the U.S. Coast Guard, and everyday explorers and adventurers across the globe. With everything from emergency locator transmitters and rescue beacons to the special flashlights used on Apollo 13 after their onboard explosion, ACR builds products that are made to perform during expeditions of all sizes.
ACR is an Equal Opportunity / Vet / Disability Employer
Job Summary of the Vice President of Two-Way Satellite Communications
The VP of Two-Way Satellite Communications will run the entire Bivy product line and team. This will entail the identification and pursuance of new business opportunities within the two-way satellite communications market area. The ideal individual will leverage his / her technical expertise to understand client needs, build strategic partnerships, and develop tailored solutions that align with the company’s capabilities. This position will require a deep understanding of the market, product features, and technical complexities to effectively communicate and negotiate with potential clients.
Supervisory Responsibilities
Supervise the entire team responsible for all aspects of the success of the Bivy product line, including :
- Engineering
- Quality and Test
- Sales
- Marketing
- Customer Support
- Effectively manage the team to include goal setting; employee development; directing resources; scheduling and timekeeping; training; motivation; performance reviews, and counseling
- Be a member of the Global Leadership Team
Duties / Responsibilities
Administration, to include :
P&L for Bivy products and servicesMonthly and annual budgets, financial reports, and management reviewsSupervision of Bivy teamSales and Marketing, to include :
Manage key accounts and develop new Global customersIdentify potential market segments and trends to identify new business opportunitiesUnderstand the technical intricacies of the products and services to effectively address customer inquiries and tailor solutionsDirect sales and marketing team members to drive sales and reach revenue targets, including eComm salesEstablish and maintain strong relationships with key decision-makers at potential clients, including technical stakeholdersProactively source and qualify leads through networking, events, and market researchDeliver technical demonstrations and presentations to potential clients, explaining the value proposition and addressing technical concernsManage customer integrations through Bivy SDK and APIDisrupt threats to the product line and navigate to new marketsProduct Design, Development, and Management, to include :
Direct the engineering and Quality teamsEstablishing product vision and roadmap, including app features, cloud services, hardware, and firmwareCollaborate with internal teams to design customized solutions that meet clients’ requirementsTest, adapt, and adjust products for performance and better customer experienceOversee live services managed by the engineering teamCustomer Support, to include :
Manage the customer support team and define priorities for fixes and features for the Engineering teamResolve any escalated issues, if necessaryProvide ongoing technical support to client’s post-sale to maintain customer satisfactionPerforms other similar related duties as necessary or assigned.
Note : This description is an outline of the major recurring responsibilities of the job. It is not intended to be all-inclusive of the work to be performed. Other related job objectives, special assignments, and less significant responsibilities typically performed by the incumbent are not included.
Required skills / abilities
Proven ability to drive a product through concept, design, development, and completionProven ability to build rapport and trust with clients and internal stakeholdersAbility to have a technical discussion regarding the integration of an API and / or SDKAbility to analyze market trends, understand financial implications and develop business plansExcellent verbal and written communication skills to effectively present technical information to both technical and non-technical audiencesConfidence in negotiating contracts and pricing to achieve mutually beneficial agreementsAbility to travel globally up to 30% of the timeKnowledge, Education, and Experience
Working knowledge of hardware and software technology of wireless communications is required. Knowledge of satellite communications is a plus.Understanding of Radio Frequency concepts is requiredExperience working with enterprise or lone-worker organizations is a plus4-5 years in Technical Business Development requiredManagement experience requiredKnowledge of software programs is a plus; PowerBI, Trello, Begin, any CRM toolExperience in P&L responsibility is requiredACR offers the following benefits :
We offer medical, dental, and vision, which ACR pays a portion of.ACR pays for Life insurance up to two times base annual earnings, accidental death and dismemberment insurance, as well as short- and long-term disability for our employees.401K which provides an employer match of 50% of your salary up to 6%, with no vesting period!10 paid Holidays7 PTO days (prorated based on start date)2 weeks of paid vacation (prorated based on start date)Tuition reimbursement programEmployee discount program for electronics, travel, and more.ACR’s Core Values :
GrowthCustomer FocusTeamworkTrustCommunicationAccountabilityFamilySafetyJ-18808-Ljbffr