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Director, US Carrier Relations

Acrisure, LLC
GRAND RAPIDS, MI Full Time
POSTED ON 3/12/2025
AVAILABLE BEFORE 5/12/2025

Job Description

About Acrisure: 

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. 

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. 

Position Overview: 

The Senior Director, US Retail Markets will report directly to the Head of Global Markets, working closely with the Senior Director, Global Markets and the North American Head of Placement. 

This individual will manage all elements of carrier engagement across the retail insurance market in the United States, working with internal field teams and engaging the external carrier community to drive optimum performance, achievement of Acrisure’s placement strategies and the maximization of revenue derived from the insurance carrier community across the value chain. As Acrisure becomes an integrated business, this individual will work towards elevating Acrisure’s status with carriers to reflect its new identity. 

 

Key Responsibilities:   

  • Development and execution of Acrisure's US retail placement and carrier strategy. 

  • Contingent and supplemental plan analysis, structuring, negotiation, storing and tracking. Includes analysis of lock-in and stop-loss options. 

  • Development of a system for the subsumption and analysis of carrier production reporting, developing a quantitative views of carrier performance. 

  • Management and expansion of US Markets team. 

  • Stewardship of regular carrier performance review sessions. 

  • Regular correspondence with divisional placement teams, capturing qualitative feedback on carriers and the needs of our placement teams. 

  • Development of strategies to sell Acrisure TPA and claims services to carrier community. 

  • Fostering trading relationships with key carrier partners. 

  • Promoting the restructuring of carrier engagement under Acrisure's new divisional structure including underwriter allocation. 

  • Keeping abreast of industry / market dynamics and preparing informative documentation for Acrisure leaders. 

  • Development of a carrier ranking system, measuring carriers across underwriting, claim and servicing capabilities. 

  • Lead, mentor, and develop a high-performing team of professionals, ensuring alignment with the department’s objectives and the company’s overall goals 

  • Assisting the promotion of non-retail segments of Acrisure’s capability set to carrier partners, including corporate advisory, legacy, reinsurance, servicing and more. 

 

Qualifications: 

 

Education and Experience 

  • Bachelor’s degree in a related field, such as business administration, marketing or finance required. 

  • Experience trading in the US retail and/or wholesale insurance market. 

  • Experience leading and growing a team. 

  • Familiarity with all forms of compensation; base commission, contingent and supplemental. 

  • Proven track record of working with data to support effective reporting structures and strategy development. 

  • Management of data review sessions, agenda building, documentation development and follow up. 

  • Experience in utilizing technology to enhance performance and efficiency. 

  • Awareness of and interest in the US reinsurance market.  

 

Competencies 

  • Understanding of negotiation processes with carrier community across compensation and all elements of trading. 

  • Data and analytical skills, specifically relating to (re)insurance portfolio data and carrier compensation plans. 

  • Working level understanding of all elements of the value chain, including retail, wholesale and reinsurance markets. 

  • Effective relationship management, through quantitative and qualitative means. 

  • Shaping of clear and effective reporting to leadership communities. 

  • Presentational skills to a leadership audience. 

  • Literacy in assessing carrier production reports and performance indicators. 

  • Strong proficiency with excel. 

  • Issue resolution across claims. 

 

Technology: 

 

  • Demonstrated administrative computing skills, including Microsoft Office (MS Project, Visio, Word, Excel, and Power Point)  

  • Deeper literacy with Microsoft Excel and data analysis 

 

Must be able to travel to all offices, client offices and events as needed 

#LI-Hybrid

#LI-JP1

Pay Details:

: $0 - $0

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.


Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture focused on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. In its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children’s Health at Helen DeVos Children’s Hospital.


To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.

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