What are the responsibilities and job description for the HubSpot Administrator position at Acrisure, LLC?
Job Title: HubSpot Administrator
Department: Enterprise Applications
Location: Grand Rapids, MI (Hybrid)
About Acrisure
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
We are seeking a skilled and detail-oriented HubSpot Administrator to manage, optimize, and maintain our HubSpot CRM and marketing automation platforms. The ideal candidate will have a strong understanding of HubSpot’s suite of tools, be proficient in workflow automation, data management, and reporting, and support teams across marketing and sales.
Responsibilities:
- Administer and maintain the HubSpot CRM platform, ensuring data accuracy and integrity.
- Develop, implement, and optimize HubSpot workflows, automations, and integrations to meet the needs of our business and improve efficiency.
- Support sales, marketing, and customer success teams by providing guidance and support to users on HubSpot best practices and functionality.
- Identify and resolve any technical issues or bugs within established SLAs. Perform root cause analysis for ongoing issues to ensure timely identification and resolution to prevent repeat issues.
- Monitor and analyze key performance metrics, generating reports to drive data-driven decisions.
- Oversee user roles, permissions, and security settings in HubSpot.
- Collaborate with IT and third-party vendors for HubSpot integrations with other tools and platforms.
- Stay up to date with HubSpot updates, best practices, and industry trends to ensure the platform is leveraged effectively.
Requirements:
- Strong understanding of CRM data management, segmentation, and reporting.
- Proficiency in automation workflows, email marketing, and lead management.
- Experience with API integrations and third-party tools is a plus.
- Excellent analytical, problem-solving, and project management skills.
- Ability to work cross-functionally with marketing, sales, operations and IT teams.
- Strong communication and training skills
- Highly organized with attention to detail and the ability to thrive in a fast-paced, team-oriented environment.
Education/Experience:
- Bachelor’s degree in marketing, business, IT, or a related field preferred.
- 2 years of experience administering HubSpot or similar CRM/marketing automation platforms.
- HubSpot certifications (HubSpot CRM, Marketing Hub, Sales Hub) are a plus.
Benefits & Perks:
- Competitive Compensation
- Industry Leading Healthcare
- Savings and Investments
- Charitable Giving Programs
- Offering hybrid work option
- Opportunities for Growth
- Parental Leave
- Generous time away
Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh.
For more, visit www.Acrisure.com or learn more here.
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Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
