What are the responsibilities and job description for the Manager - Leave Administration position at Acrisure, LLC?
Job Title: Manager - Leave Administration
Department: Human Resources
Location: Hybrid, Onsite 4 days/Remote 1 Grand Rapids, MI: (Studio Park Corporate HQ office)
About Acrisure
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary
The Manager Leave Administration will focus on reviewing, maintaining, and administering all types of leave requests such as those arising under the Family and Medical Leave Act (FMLA), short-term or long-term disability plans, the Americans with Disabilities Act (ADA), and state and local leave laws.
Responsibilities:
Lead, mentor, and develop a high-performing team of professionals, ensuring alignment with the department’s objectives and the company’s overall goals.
Work closely with the broader HR team and collaborate cross functionally with Compliance, Legal and vendors.
Identify and implement process improvements to streamline operations, enhance procedures, and reduce manual effort and errors.
Effectively communicate with employees regarding their needs for leave and/or modified work schedules. Ensures that employees are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave.
Advises leaders and employees on the interaction of leave laws with paid time off, workers’ compensation, and short-term and long-term disability benefits.
FMLA leave administration process from the employee’s initial notice of the need for leave to the return to work. This includes gathering and completing all required paperwork, determining leave eligibility, designating leave as FMLA-qualifying, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use.
Maintains reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and their leaders during leave within reason.
Oversees the return-to-work process for employees returning from extended FMLA, workers’ compensation, or other leave(s).
Facilitates other leave requests, which may include accommodation requests under the ADA.
Ensure that the workers’ compensation cases are managed in accordance with applicable OSHA and workers’ compensation laws
Administers other company time-off programs as assigned in accordance with internal policy and applicable laws.
Participate in the process of drafting and/or revising the company leave policies to ensure compliance with federal, state, and local laws and regulations.
Maintains complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.
Responsible for and/or assist in pandemic/Public Health Emergency compliance and best practices
Maintains knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws.
Performs other related duties as assigned.
Requirements:
Extensive knowledge and experience in benefit administration and related federal and state laws, regulations including but not limited to FMLA, ADA, Workers Compensation and ERISA.
Excellent communication skills and the ability to present facts and recommendations effectively to all levels of the company.
Manage and prioritize work streams with competing demands that evolve quickly.
Excellent organizational skills and attention to detail.
Ability to maintain confidentiality.
Education/Experience:
Minimum of five years of leave of absence administration experience required.
Minimum of two years of leadership experience required.
Bachelor’s degree in Human Resources or related field or preferred.
SHRM-CP or SHRM-SCP preferred.
Completion of specialized certification or training on FMLA/leave administration a plus.
Multi-state experience preferred
Workday experience is a plus.
Benefits & Perks:
Competitive Compensation
Industry Leading Healthcare
Savings and Investments
Charitable Giving Programs
Opportunities for Growth
Educational Resources
Generous time away
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#LI-Hybrid
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
