Manager of Accounting Operations, Platform

Job Title: Manager of Accounting Operations, Platform

Department: Acrisure Business Services

Location: Grand Rapids, MI (Hybrid)

Direct Reports: 5-10

About the Acrisure Platform:

Acrisure’s Platform began with a small group of agency partners joining together for the best interest of their clients and teams. Through collaboration and trust, they revealed the individual strengths and the extraordinary advantage at their doorsteps. As their success became a reality, people took notice, and the platform grew. Their entrepreneurial spirits drove the partnership that led the Acrisure Platform to where it is today, with a culture built on organic partnership.

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Job Summary:

Acrisure is seeking a highly skilled and experienced Manager of Accounting to join our dynamic team in the insurance industry. As a leading provider of insurance services, we provide exceptional customer service and maintaining strong relationships with our partners. As a Sr. Manager of Accounting Operations, you will play a critical role in overseeing the platform accounting team and related projects.

This role is responsible for leading and managing the platform accounting operations team. Oversight of this team includes assessing the strengths and weaknesses of the team, determining capacity restraints and hiring recommendations as needed, providing guidance and training to team members and annual performance reviews. This includes ensuring all duties of the team are completed accurately and timely.

The ideal candidate must be hands-on, have excellent organizational skillset and enjoy working in a fast-paced, team-oriented environment. We are a relationship-oriented business, and strong relationship and partnering skills are vital to this role. Previous leadership experience in accounting is required. Experience in the insurance brokerage or a related industry is preferred.

Responsibilities:

• Encourages cross functional acumen by having strong understanding of the regional agency accounting operation’s functional processes and their impact on other departments / individuals
• Strong understanding and ability to perform the tasks of the regional agency accounting operation’s functional processes.
• Strong understanding of the corporate and finance accounting processes
• General understanding of other corporate services (i.e., payroll, benefits, regulatory affairs, marketing, communications, legal, etc.)
• Delivers holistic feedback to others about their job performance and career growth; coaches others to help them develop their careers.
• Effectively makes decisions while cognizant of how that decision impacts the other departments / individuals.
• Collaborates with agency accounting operations leadership team for implementation of best practices and continuous improvement.
• Reviews and approves process changes, prior to communication to the Acrisure Partners and internal staff
• Sets stretching (but attainable) goals/expectations for team.
• Keeps performance on track by accurately scoping out projects, identifying priorities and anticipating problems.
• Understands and approves staffing needs aligned with the budget, metric targets and future Acrisure Partner transitions.
• Works and collaborates with team to solve problems brought to their attention by the Acrisure Partner and/or team.
• Takes responsibility for outcomes and results.
• Regularly seeks and accepts feedback given by others.
• Available and responsive to Acrisure Partner and internal staff questions.
• Delivers sensitive messages with diplomacy and tact
• Builds new relationships and maintains existing relationships with Acrisure personnel and Acrisure Partners
• Follows up on projects and team assignments and hold others accountable for their internal deadlines and administrative responsibilities
• Understands the financial position of the Acrisure Partner and can help them make decisions and make suggestions based on knowledge

*This description is not meant to be all-inclusive and may be modified at the discretion of management.

Requirements:

• Strong leadership skills with a proven ability to supervise and motivate a team
• Able to work independently and enjoy a high degree of interaction with team members
• Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior, and effort to achieve goals and objectives
• Self-motivated and driven
• Maintain a sense of urgency and ability to work with and meet deadlines
• Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance
• Demonstrates excellent time management and prioritization skills
• Attention to detail and commitment to a high level of accuracy
• The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information in a time critical, fast-paced environment.
• Maintains a professional demeanor and positive attitude

Education/Experience:

• Bachelor's degree in business, finance, or a related field is preferred.
• Minimum (5 ) five years of experience in accounting, including receivable and payable experience
• Insurance brokerage/related industry accounting background preferred.
• Excellent knowledge of both operational and financial accounting.
• A working knowledge of insurance-based management systems (i.e., AMS360, Epic, Applied TAM) is highly desired.

Benefits & Perks:

• Competitive Compensation
• Industry Leading Healthcare
• Savings and Investments
• Charitable Giving Programs  
• Offering hybrid work option   
• Opportunities for Growth
• Educational Resources
• Generous time away