Account Coordinator - Surety

Job Title: Account Coordinator - Surety Location: Fairfield, NJ About The Role: This position is responsible to support Account Managers to meet client needs with general focus on transactional tasks through following processes and workflows. Responsibilities: Issue certificates / evidence of insurance, ID cards, binders (where appropriate) and MVRs if applicable. Input and update policy information in EPIC Send applications / submissions to carriers at account managers direction. Assist account managers in preparing proposals, loss summaries, schedules of insurance and other relevant spreadsheets/reports. Follow up with underwriters for policies, endorsements and change requests. Respond to client inquiries, incoming mail, and company request needs on a timely basis. Scan and/ or attach all e-mails, applications, certificate/Evidence requests, faxes and other correspondence received in EPIC and ensure accuracy of client data. Handle vehicles change requests from insureds and dealers. Prepare cover letters for routine endorsements. Handle on-line endorsement/ application processing Handle audit processing and sending to insureds. Adhere to EPIC system agency business processes and workflows Complete other functions and assignments as needed, including back-up duties Perform other responsibilities and assignments to meet business needs *This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management* Requirements: Strong organizational and time management skills along with a demonstrated attention to detail Successfully works independently and collaboratively, depending upon the specific needs of the tasks Ability to work in fast paced environment, prioritize multiple tasks, and meet deadlines Professionally and effectively communicates, both verbally and in writing, including the ability to actively listen Must be able to problem-solve to help address issues or refer them to others for assistance Enjoys a high degree of interaction with team members, and consistently demonstrates high motivation, positive behavior, sense of urgency, and works to achieve goals and objectives Ability to establish credibility and develop strong relationships with internal stakeholders through ethics, integrity, professionalism, and mutual respect Proficient working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint with experience collaborating efficiently in M365 (OneDrive, MS Teams, SharePoint) Proficient computer skills with agency management software systems preferred Education/Experience: High School Degree/Diploma or higher is desired Insurance experience is desired. Prior office experience within the insurance industry is preferred Benefits & Perks: Competitive Compensation Industry Leading Healthcare Savings and Investments Charitable Giving Programs Offering hybrid work option Opportunities for Growth Parental Leave Generous time away Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh. For more, visit www.Acrisure.com or learn more here. Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department. There are amazing opportunities for talented people in every part of our business. We invite you to find your next great opportunity with us. You can apply, track your progress and review new postings all in one place! Attention Job Seekers: We have been made aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent Acrisure. These scams often involve fake job offers, requests for personal information, or demands for payment. Please be advised of the following: - Acrisure does not charge any fees at any stage of the recruitment process. - Official communication from Acrisure will always come from an @acrisure.com email address or our Applicant Tracking System, Workday. - Job offers will only be extended after a formal interview process. - Personal information should only be shared through our secure career portal. How to Protect Yourself: - Do not share personal or financial information with unverified sources. - Report any suspicious activity to our HR department immediately. - For your safety, please ensure you are applying through our official careers page: https://acrisure.wd1.myworkdayjobs.com/Acrisure Thank you for your vigilance and cooperation. Acrisure HR Team