What are the responsibilities and job description for the Insurance Claims Consultant, Personal Lines position at Acrisure Southeast Partners Insurance Services, LLC?
About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services and more.
In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 21 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
Personal Lines Claims Consultant – High Net Worth Clients - South Region. Responsible for providing intellectual capital for High Net Worth agents. The consultant provides insurance claims support and builds relationships with agents with a high level of service. This individual helps to fuel client growth through the highest level of advisory services. This role contributes to continuous process improvement and proactively works toward achieving agency and team goals.
Responsibilities:
Meet claim processing accuracy and productivity goals.
Compliance with company policies and procedures.
Analyze and solve complex claims issues.
Provide support and assistance to team members as needed.
Collaborate with other departments to ensure high-quality service delivery.
Other tasks, duties, and responsibilities that may reasonably be determined by the organization.
Requirements:
Strong leadership and communication skills.
Excellent organizational and problem-solving skills.
Ability to effectively communicate orally and in writing with others to explain complex issues. Ability to understand and interpret complex information and respond appropriately.
Ability to understand written and oral communication and interpret abstract information.
Ability to work in a high-pressured, fast-paced environment with significant telephone and personal disruption.
Ability to manage multiple steps in complex system while performing them accuracy and speed.
Ability to maintain confidentiality and adhere to all company policies and procedures.
Full knowledge of insurance coverage as it relates to claims.
Ability to utilize computer programs and understand functionality.
Related industry designations is highly desirable and preferred.
Education/Experience:
Two or Four-year college degree required
Minimum of 10 years in personal lines property & casualty claims experience, inclusive of 5 years of retail agency experience.
Benefits & Perks:
Competitive compensation
Industry leading healthcare
Savings and Investments
Charitable Giving Programs
Offering Hybrid Work Options
Opportunities for Growth
Parental Leave
Generous Time Away
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
To learn more, visit www.Acrisure.com or follow us on LinkedIn.
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Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
