What are the responsibilities and job description for the Account Manager, Commercial Lines position at Acrisure Texas Risk Advisors & Insurance Services, LLC?
About Acrisure:
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
As an Account Manager at Acrisure, you will be responsible for managing and servicing a diverse portfolio of commercial lines insurance accounts. Your day-to-day activities will include developing and maintaining strong relationships with clients, carriers, and internal teams to ensure their insurance needs are met with precision and care. You will utilize the Epic agency management system to keep account records accurate and up-to-date, providing exceptional customer service and support by addressing client inquiries and concerns promptly.
You will assist in the preparation of proposals, policy renewals, and endorsements, ensuring all documentation is thorough and compliant with industry standards. Additionally, you will collaborate with the operations team to streamline administrative processes and contribute to driving successful outcomes for our clients and the company. Staying informed about industry trends and changes will be crucial to providing clients with the most relevant and effective insurance solutions. This role requires a balance of independent work and teamwork, adapting to a hybrid work environment with in-office days on Monday, Wednesday, and Friday, and remote work on Tuesday and Thursday.
Responsibilities:
Serve as the primary point of contact for existing and potential customers.
Support the development of relationships with clients and learn client business needs.
Promote services, design portfolios and solutions for potential clients, advise potential clients, and perform other consultative activities.
Work to maintain relationships with other professionals through which the employer indirectly increases its market share.
Collaborate with the Producer to achieve sales and service goals.
Assist in the preparation of presentations and proposals for clients.
Ensure customer satisfaction by responding to inquiries, concerns, and complaints in a timely and professional manner.
Continuously develop product and client knowledge to engage with customers effectively.
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management
Qualifications:
Currently licensed
Ability to effectively communicate and collaborate with clients, colleagues, and other professionals.
Excellent organizational, problem-solving, and decision-making skills.
Proficient in MS Office applications and experience with AMS or related software
Strong attention to detail and accuracy.
Ability to work in a fast-paced, dynamic environment.
Can manage multi customer related activities simultaneously.
#LI-EG1 #LI-Hybrid
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.