What are the responsibilities and job description for the Claims Associate position at Acrisure?
About Acrisure:
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
A Claims Associate is responsible for participating in the processing of insurance claims by performing the following administrative duties.
Responsibilities include the following. Other duties may be assigned:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Review insurance claims forms and related documents (e.g. medical records) for required information.
- Enter new claims setup information into claims management system (ClaimsXPress). Maintain existing files in claims management system.
- Print and prepare outgoing letters and forms on behalf of claims adjusters.
- Scan and sort incoming daily mail.
- Pay claim-related expenses when authorized.
- Handle incoming calls. Make outgoing calls as specifically required.
Qualifications /Required Education and Experience
- Bachelor’s degree in business, finance or other related discipline or associate’s degree or an equivalent combination of relevant education and/or experience.
- Previous experience in the insurance industry, policy administration or customer service preferred
- Strong attention to detail, excellent communication skills required, proficiency in using policy management software a plus
- Understanding of insurance policies, regulations and industry standards a plus
- Excellent organizational skills and time management skills to handle multiple tasks efficiently
- Ability to build and maintain positive relationships with clients and colleagues.
- Results driven and customer focus
Position Type/Expected Hours of Work
This is a full-time position. Standard business hours of operations are - Monday through Friday, 8:30 a.m. to 5 p.m.
This is a full-time position. Standard business hours of operations are - Monday through Friday, 8:30 a.m. to 5 p.m.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at
www.Acrisure.com/privacy/caapplicant
.To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
