What are the responsibilities and job description for the Epic Upgrade Delivery Lead Analyst position at Acrisure?
Job Title: Epic Upgrade Delivery Lead Analyst
Department: Information Technology
Location: Any Acrisure Location
About Acrisure
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Responsibilities:
For more, visit www.Acrisure.com or learn more here.
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
Department: Information Technology
Location: Any Acrisure Location
About Acrisure
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Responsibilities:
- Lead the review, testing, and documentation, of Epic software releases.
- Coordinate and schedule all software releases dates in multiple environments.
- Review and evaluate software documentation, technical guides, release notes, etc.
- Perform various types of testing, such as functional, non-functional, regression, integration, performance, usability, smoke, etc.
- Own responsibility of managing additional upgrade projects to delivery.
- Execute projects, testing plans, procedures, and scenarios based on software requirements.
- Coordinate testing and approvals with cross functional testing teams.
- Submit change requests for scheduling releases including upgrades, updates, hot fixes, etc.
- Document and disseminate test results of executed test procedures and processes.
- Detect, log, and track software defects and inconsistencies.
- Develop and edit test plans and cases, when needed and ensure traceability to requirements and releases.
- Investigate and inquire with vendor support on unclear release notes regarding functions and operations of software applications.
- Ensure release notes are tested and documented with accuracy and thoroughness.
- Update testing documentation as required to ensure compliance with audit requirements.
- This description is not meant to be all-inclusive and may be modified from time to time at the direction of management.
- Advanced knowledge of Applied Epic insurance (AMS) software (SaaS) required.
- Experience reading, understanding, and translating software release notes and testing functionality of upgrades, updates, and hot fixes.
- A project leader comfortable with a fast-paced and changing environment.
- Professional, organized, and strong communicator to all levels of the organization.
- Ability to work independently and with other teams.
- Attention to detail and commitment to a high level of accuracy.
- Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and Power Point).
- Competent with collaboration tools such as Monday.com, WebEx, Zoom, or Teams
- Demonstrated ability to balance shifting priorities and manage time effectively to meet demands and deadlines.
- This position will occasionally work on Saturdays to manage/own the monthly upgrades tasks and provide communications until completion.
- Ability to travel, limited to 2-4 times annually.
- Bachelor’s degree or equivalent application management experience.
- Project Management experience.
- Insurance knowledge or related experience.
- Competitive Compensation
- Industry Leading Healthcare
- Savings and Investments
- Charitable Giving Programs
- Offering hybrid work option
- Opportunities for Growth
- Educational Resources
- Generous time away
For more, visit www.Acrisure.com or learn more here.
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
