Fashion Institute of Technology – New York, NY Job at Acrlny in City of Daşşak

The Library Systems Specialist ensures the efficacy of library systems by implementing and maintaining the diverse array of technology applications integral to library operations. This position is both a leadership and hands-on operational role that manages the interoperability of applications and systems platforms used in the library by monitoring, maintaining, troubleshooting and implementing new and existing systems for continuity and seamless service delivery. The Systems Specialist works with hardware, software, servers, and networks to ensure proper integration and functionality and works cross-functionally with other departments to provide guidance and meet systems requirements and upgrades.

Responsibilities & Essential Functions :

• Library Technology Leadership and Strategic Planning :
• Advance the mission / values of FIT and FIT Library using innovation and transformation as a strategic leader and subject matter expert (SME). Create roadmaps that clearly define the goals of a project and how it supports the library’s mission; formulate project development strategies and long-term objectives.
• Direct and collaborate in technology management projects such as system migrations, system integrations, inventory management, and security compliance.
• Work with library leadership to ensure compliance and support by keeping owners, stakeholders, and subject matter experts (SME) informed regarding IT policies and procedures and to promote and support continuous process improvement to drive optimal results.
• Customer-forward Service and Incident Management :
• Provide strong service delivery models drawing on professional experience and industry standards for the design of information technology driven library services. Lead technical support by troubleshooting issues that arise in all areas of library technology including pay for print and other technologies related to student printing and patron queries regarding library technology resources, services and campus information.
• Communication, Coordination, and Collaboration :
• Liaise with IT management and other stakeholders to implement related IT policies, present library technology problems, projects, future planning, and maintain responsibility for technology in the library. Communicate service changes and IT related policies to library staff and all library user groups as needed.
• Technology Operations Management and Training :
• Oversee the performance of library technology across personnel and student services by analyzing existing library systems to monitor performance, identify weaknesses and recommend improvements.
• Support the library service platforms in all web based or server based applications and manage library systems and their interoperability with FIT’s campus-wide systems.
• Oversee server administration for library products; configure, maintain, upgrade applications on servers, and implement server and systems rollouts as needed for the library or college initiatives.
• Information Documentation and Performance :
• Oversee, develop and maintain departmental Standard Operating Procedures (SOP) for library systems and hardware, while effectively communicating and documenting the supporting processes within the library and to FIT IT.
• Coordinate, monitor, develop and document workflows related to library technology and create consistent methodology for training.
• Develop systems for monitoring and maintaining all library hardware and software. Provide reports as needed, ensure relevant policies and procedures are current, accurate, and reviewed as required.

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position.

REQUIREMENTS :

Minimum Qualifications :

Preferred Qualifications :

Knowledge, Skills, & Abilities :

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