What are the responsibilities and job description for the Accounts Payable Specialist position at Acro Service Corp?
Customer Service:
- Respond in a professional, courteous, and efficient manner to telephone and other inquiries through direct response or routing to appropriate staff member.
- When required, gather information regarding inquiries and follow-up with response in a timely and professional manner. Provide a response or status updates within two (2) business days of initial request or last update.
- Use constructive, open, and honest communication always. Treat everyone with respect and dignity.
- Interact effectively with the staff and internal/external customers - in person, over the telephone and in writing.
Following the designated chain of command and protocols for internal and external communications and inquiries.
Accounts Payable Document Review (Program of responsibility will be assigned)
- Review and approval of Accounts Payable documents.
- Including JV's, Payment Vouchers, Reversal Vouchers, and Purchase Orders to ensure swift payment for goods and services rendered on behalf of the Division
- Communication with programs to relay required changes.
Accounts Payable Resource Mailbox
- Review the Accounts Payable Resource Mailbox to ensure all inquiries from programs are being addressed.
- Weekly cleanup of inbox, ensure all inquiries that have been completed are moved to the appropriate subfolder.
- Monthly - Notify other IA staff of e-mails not moved to the appropriate folders and forward information to Fiscal Administrative Officer responsible for the management of the inbox.
Salary : $20 - $23
