What are the responsibilities and job description for the Administrative Support Specialist position at Acro Service Corp?
Job Description:
We are looking for a highly organized and detail-oriented Human Resources Generalist to join our team. In this role, you will be responsible for administering HR policies and procedures, collecting and analyzing HR data, and making recommendations to management.
Key Responsibilities:
- Policy Administration: Develop and implement HR policies and procedures that align with company objectives.
- Data Analysis: Analyze HR data to identify trends and make recommendations for improvement.
- Employee Support: Provide exceptional customer service to employees, addressing their inquiries and concerns in a timely and professional manner.
- Investigations and Training: Conduct thorough investigations and develop training programs to enhance employee knowledge and skills.
- Administrative Tasks: Manage labor moves, pay adjustments, reporting, and processing paperwork related to medical leaves and workers' compensation.
- Orientation and Engagement: Develop and implement orientation processes and engagement activities to enhance employee satisfaction and retention.
- Process Improvement: Identify areas for process improvement and implement changes to enhance efficiency and effectiveness.
- Flexibility: Demonstrate flexibility and willingness to work varied shifts and cover unexpected absences.
Requirements:
- Education: Bachelor's degree in Human Resources, Business Administration, or a related field.
- Experience: 0-2 years of experience in HR or a related area.
- Language Skills: Fluency in Spanish is essential.
- Technical Skills: Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and the ability to navigate various systems.
- Analytical Skills: Ability to collect, analyze, and make recommendations based on HR data.
- Interpersonal Skills: Strong customer service skills to handle employee inquiries and provide support.
- Administrative Skills: Competence in processing paperwork, managing labor moves, pay adjustments, and reporting.
- Investigative Skills: Experience in conducting investigations and supporting training and development initiatives.
- Flexibility: Willingness to work flexible hours to cover different shifts.
- Problem-Solving Skills: Ability to handle complex issues related to medical leaves, workers' compensation, and employee relations.
