What are the responsibilities and job description for the Fiscal Specialist position at Acro Service Corp?
Job Description:
Customer Service:
- Respond in a professional, courteous, and efficient manner to telephone and other inquiries through direct response or routing to appropriate staff member.
- When required, gather information regarding inquiries and follow-up with response in a timely and professional manner. Provide a response or status updates within two (2) business days of initial request or last update.
- Use constructive, open, and honest communication always. Treat everyone with respect and dignity.
- Interact effectively with DPH staff and internal/external customers - in person, over the telephone and in writing.
- Following the designated chain of command and protocols for internal and external communications and inquiries.
Accounts Payable Document Review (Program of responsibility will be assigned)
- Review and approval of Accounts Payable documents.
- Including JV's, Payment Vouchers, Reversal Vouchers, and Purchase Orders to ensure swift payment for goods and services rendered.
- Communication with programs to relay required changes.
Accounts Payable Resource Mailbox
- Review the Accounts Payable Resource Mailbox to ensure all inquiries from programs are being addressed.
- Weekly cleanup of inbox, ensure all inquiries that have been completed are moved to the appropriate subfolder.
- Monthly - Notify other IA staff of e-mails not moved to the appropriate folders and forward information to Fiscal Administrative Officer responsible for the management of the inbox.
Salary : $23
