What are the responsibilities and job description for the Human Resources Generalist position at Acro Service Corp?
• The purpose of this role is to provide guidance and support to colleagues related to People & Culture policies and processes. The role holder will also perform people and culture transactions and contribute to continuous improvement activities.
Key Accountabilities:
- First point of contact for employees, line managers and people advisors. Supporting full employee life cycle query resolution via live channels e.g., chat and case management. Examples queries include Life event queries (how to, when, where) Time and attendance queries (how to, what type, when)
- Reward, performance and compensation queries
- Coaching line managers through employee relations queries
- Providing exit guidance
- Use our operating framework and service enabling technologies to manage queries.
- Create, update, triage and/or resolve cases according to our services commitment
- Follow defined problem and incident management processes, escalate where necessary
Salary : $29
