Demo

Call Center Specialist

Acro
Phoenix, AZ Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/5/2025

Job Title : Call Center Specialist

Location : Phoenix, AZ, 85007

Duration : 6 Months (Possible tenure extension and permanent)

Pay Range : $18-$20 per hr

Work Schedule : Mon-Fri 8AM - 5PM

Job Description :

  • Answering incoming phone calls in a fast-paced environment.
  • Resolving Tier 1 level issues -Reviewing taxpayer accounts
  • Verifying, gathering and simultaneously updating key information
  • Educating taxpayers of online resources and current tax policies
  • Submitting requests for payment arrangements
  • Participation in all team engagement activities.

Skills

  • Strong ability to multitask
  • Basic use of Microsoft Word, Excel and Google Workspace Basic math skills are required
  • Great interpersonal skills
  • Communicate well both in writing and verbally
  • Preferred Education & Experience

  • High school diploma or equivalent.
  • Bilingual or Spanish speaking is preferred.
  • The previous two positions should each be at least one consecutive year in a fast-paced call center. National call centers in industries such as finance / banking, insurance, telecommunications (not technical support).
  • Salary : $18 - $20

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Call Center Specialist?

    Sign up to receive alerts about other jobs on the Call Center Specialist career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $39,519 - $52,857
    Income Estimation: 
    $47,735 - $64,375
    Income Estimation: 
    $43,180 - $59,941
    Income Estimation: 
    $49,655 - $73,308
    Income Estimation: 
    $44,214 - $56,812
    Income Estimation: 
    $76,683 - $97,426
    Income Estimation: 
    $53,079 - $69,818
    Income Estimation: 
    $46,619 - $58,095
    Income Estimation: 
    $46,660 - $59,490
    Income Estimation: 
    $46,698 - $56,511
    Income Estimation: 
    $53,091 - $66,145
    Income Estimation: 
    $125,305 - $173,168
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Acro

    Acro
    Hired Organization Address Moline, IL Temporary
    Job Title : Human Resources Coordinator Location : Moline IL USA 61265 Duration : 12 months contract (possible extension...
    Acro
    Hired Organization Address Carson, NV Full Time
    Job Title : Data Architect 4 Duration : At least 3 Months from projected start date Location : Carson City NV 89701 (Hyb...
    Acro
    Hired Organization Address Saline, MI Temporary
    Job Title : Prototype Assembly Technician Duration : 12 months contract(possibility of extension) Location : Saline, MI ...
    Acro
    Hired Organization Address Morrisville, NC Full Time
    We are looking for a dedicated and experienced Safety Professional to join our team. The Safety Professional will be res...

    Not the job you're looking for? Here are some other Call Center Specialist jobs in the Phoenix, AZ area that may be a better fit.

    Call Center Specialist

    USA SHOWERS, Phoenix, AZ

    AI Assistant is available now!

    Feel free to start your new journey!