What are the responsibilities and job description for the IT Customer Support Specialist position at ACS Consultancy Services?
Job Title : IT Customer Support Specialist
Location : Remote
We are currently seeking candidates who meet the following qualification
Responsibilities :
- Provide technical support via phone email and chat to resolve ITrelated issues.
- Troubleshoot hardware software and network issues in a timely manner.
- Assist users with system setup software installation and configuration.
- Document technical issues and solutions for future reference.
- Escalate complex problems to the appropriate teams when necessary.
- Maintain a high level of customer satisfaction by delivering prompt and effective solutions.
- Educate users on IT best practices and security guidelines.
Requirements :
If you meet these qualifications please submit your application via link provided in Linkedin.
Kindly do not call the general line to submit your application.
Key Skills
Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator
Employment Type : Full Time
Vacancy : 1
