What are the responsibilities and job description for the IT Support Technician position at ACS Consultancy Services?
Job Title : IT Support Technician
Location : Remote
We are currently seeking candidates who meet the following qualification.
Key Responsibilities :
- Provide technical support to employees via phone email chat and inperson.
- Troubleshoot and resolve hardware software and network issues in a timely manner.
- Install configure and maintain computers printers and other IT equipment.
- Manage user accounts permissions and system access in accordance with company policies.
- Document technical issues solutions and processes in the IT ticketing system.
- Assist in system updates backups and security patches to ensure optimal performance.
- Collaborate with the IT team to support new technology implementations and upgrades.
- Educate and train users on IT best practices and cybersecurity awareness.
Requirements :
If you meet these qualifications please submit your application via link provided in Linkedin.
Kindly do not call the general line to submit your application.
Key Skills
Change Management,API,ABAP,Facility Management,Games,Claims
Employment Type : Full Time
Vacancy : 1
