What are the responsibilities and job description for the Outbound Manager position at ACS Staffing, Inc?
Title : Outbounds ManagerTo get you started use this link to register on line https : / / instabio.cc / 30507163wqn9zFOR MORE INFORMATION TEXT or CALL SUSANA (562)668-7680Location : Will work between Multi-Facilities (Carson, Commerce, Rancho Dominguez)Compensation : Hourly pay starting at $24-$26.00 PH (DOE)Bonus plan after six months of employmentPaidVacationHolidaysSick payHealth care with a $275 monthly contributionEyeDentalLife InsuranceHealth Care$65 monthly cell phone allowanceThe company provides laptops and other IT-related equipment.Transfer to company payroll after agency hours have been completed.Role Description : The Outbounds Manager role monitors all outbounds operational flows against pre-set SOP and develops best practices to improve our operations. They will manage staff, foster a positive work environment, and drive operational compliance through KPI enforcement and process improvement. The successful candidate will have a firsthand approach and be committed to our business's expansion and success, increasing productivity and enabling operational target achievements.General Responsibilities : Oversee day-to-day outbound operations with flexible availability to support late shifts and weekends.Responsible for our operational performance KPIs. Identify and track key-level metrics.Ensure our operations follow established standard operating procedures published by the executive and leadership team.Hire, train, coach, and motivate employees. You will also be responsible for setting and managing the team’s goals.Be a key member of our facility supervision teamMust have relevant prior work experience as a receiving supervisor.Shift audit responsibilities.(not limited to)OutboundsPallet building and wrappingVendor complianceSafetyMHE operations Skills : Prior experience in outbounds (B2B and ECOM flows) and operational excellenceProficiency in systems, emails, and computer softwareOutbounds metric report understandingFamiliarity with modern warehousing practices and methods of operations.Excellent organizational, management, and communication skillsAbility to train and mentor others.Can hold and handle productive pre-shift staff meetings.High School DegreeMin 3-5 years in a similar role.Min 3-5 years in a management positionPrior experience in problem management and resolution.Has prior experience working within a growing leadership teamKnowledge of WMS scanning applicationsExtensive vendor compliance knowledge and understanding. Notes : Can stand for extended periods.Can lift 25-50 LBS.Reliable transportationBi-lingual is preferredLooking for a long-term opportunity with job growthThe position reports directly to each facility operations manager
Salary : $24 - $26
