WAREHOUSE OPERATIONS ASSISTANT
JOB DESCRIPTION
tvONE, Inc.
DEPARTMENT : Warehouse STATUS : Full-Time Hourly
REPORTS TO : Operations Manager EFFECTIVE DATE : January 9, 2024
LOCATION : Cincinnati, OH SCHEDULE : Mon-Fri, 8am-5pm
SUMMARY : At tvONE, a division of ACT Entertainment, we are passionate about the live experience and the sense of community created at concerts, theatres, theme parks, houses of worship, and so much more. This position is responsible for assisting with the operations of the warehouse, including receiving, storing, and shipping products or materials.
DUTIES AND RESPONSIBILITIES :
- Transports incoming and outgoing materials to designated areas utilizing appropriate tools / vehicles to accomplish task, including but not limited to hand dolly, forklift, shrink wrap machine, and / or pallet jack.
- Performs quality inspections on incoming and outgoing materials and products.
- Sorts and places materials or items on racks, shelves, or bins according to predetermined inventory procedures.
- Picks, packs, and ships materials and products.
- Processes all packages for shipping; processes returned merchandise.
- Conducts physical inventory counts; replenishes stock from back-up locations as needed.
- Maintains a safe, clean working environment.
- Participates in quality improvement efforts, adhering to all safety procedures and use of proper PPE.
- Performs required administrative tasks; prepares any necessary reports and / or correspondence.
- Performs other related duties as assigned
SUPERVISORY RESPONSIBILITIES :
This job has no supervisory responsibilities.QUALIFICATIONS :
Minimum high school diplomaOne year prior warehouse experience required.Familiarity with shipping practices and handling methods.Forklift certified a plus.Ability to work with minimal supervision.Commitment to excellence and high standardsExcellent written and oral communication skillsStrong organizational, problem-solving, and analytical skillsAbility to manage priorities and workflowVersatility, flexibility, and a willingness to work within constantly changingpriorities with enthusiasm
Acute attention to detailProficiency with Microsoft Excel and Microsoft AX preferredProven ability to handle multiple projects and meet deadlinesStrong interpersonal skillsAbility to understand and follow written and verbal instructions.Ability to lift 50 lbs / 22.68kg safelyCOMPANY VALUES :
Deliver Legendary Service : It's all about the experience. With every experience, do the little things, as well as the big things, that surprise people. Make every interaction stand out for its helpfulness. Create the "WOW" factor that turns customers into raving fans. This includes both internal and external customers.Do the Right Thing, Always : Demonstrate an unwavering commitment to doing the right thing in every action you take and in every decision you make, especially when no one's looking. Always tell the truth, no matter the consequences. If you make a mistake, own up to it, apologize, and make it right.Practice Blameless Problem-Solving : Demonstrate a relentless solution focus, rather than pointing fingers or dwelling on problems. Identify lessons learned and use those lessons to improve ourselves and our processes so we don't make the same mistake twice. Get smarter with every mistake. Learn from every experience.Contribute to Profit : We're in business to deliver value for our customers while making money. We all play a role in building revenue that exceeds our expenses. Look for ways to increase our sales, develop new customers, and control our expenses.Honor Commitments : Do what you say you're going to do, when you say you're going to do it. This includes being on time for all phone calls, appointments, and meetings. If a commitment can't be fulfilled, notify others early and agree on a new deliverable to be honored.Embrace Change and Growth : What got us here is not the same as what will get us to the next level. Get outside your comfort zone, rather than stubbornly hanging on to old ways of doing things. Be excited by the possibilities that change, and growth bring. Be flexible.Be Positive : You have the power to choose your attitude. Choose to be joyful, optimistic, and enthusiastic. See the good in others. Your attitude is contagious. Spread optimism and positive energy.Keep Things Fun : While our passion for excellence is real, remember that the world has bigger problems than the daily challenges that make up our work. Stuff happens. Keep perspective. Don't take things personally or take yourself too seriously. Laugh every day.PHYSICAL DEMANDS AND WORK ENVIRONMENT :
Occasionally / Frequently / Continually required to stand.Occasionally / Frequently / Continually required to walk.Continually required to utilize hand and finger dexterity.Continually required to climb, balance, bend, stoop, kneel or crawl.Occasionally / Frequently / Continually exposed to wet and / or humid conditions (non-weather).Occasionally / Frequently / Continually works near moving mechanical parts.Occasionally / Frequently / Continually works in high, precarious places.Occasionally / Frequently / Continually works around fumes, airborne particles, or toxic chemicals.Occasionally / Frequently / Continually exposed to outside weather conditions.Occasionally / Frequently / Continually exposed to extreme heat or cold (non-weather).While performing the duties of this job, the noise level in the work environment is usually moderate.The employee must lift and / or move up to 50 pounds.Specific vision abilities required by this job include : close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.Specialized equipment, machines, or vehicles used : forklift, shrink wrapper, pallet jack.The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
