Job Title: Field Service Engineer

Job Description

We are seeking a dedicated Field Service Engineer to join our team. The successful candidate will install, maintain, and repair equipment at customer facilities to ensure full functionality. This role requires extensive travel and the ability to troubleshoot and resolve technical issues on-site.

Responsibilities

• Install new or modified equipment at customer facilities to ensure full functionality.
• Review performance reports and documentation from customers and field representatives.
• Inspect malfunctioning or damaged products to determine the nature and scope of problems.
• Determine the source of problems and recommend repair and replacement solutions.
• Coordinate problem resolution with engineering teams.
• Review machine designs and engineering drawings.
• Provide on-site technical assistance to troubleshoot and repair equipment.
• Troubleshoot and/or program PLCs (e.g., Siemens, ABB, Fanuc).
• Analyze reports of technical problems to determine trends affecting future design, production, service, and processes.
• Develop service handbooks and bulletins based on engineering changes.
• Provide a communication link between the customer and the company to ensure effective service is provided.
• Handle electrical wiring and conduit requirements.

Essential Skills

• Troubleshooting
• Ability to read blueprints
• Electrical engineering
• Field service
• Wiring
• Bachelor's Degree in Electrical Engineering (no experience required) or 5 years of experience in Field Service
• Electrically inclined

Additional Skills & Qualifications

• Electrical and mechanical experience
• Conveyor experience
• Hydraulics experience

Work Environment

The work environment includes a very large, clean manufacturing space attached to a multi-story office building. When not traveling, the engineer will spend time troubleshooting equipment on-site. The role involves traveling up to 75% of the time, with trips lasting from 3 days to 2 weeks. Workdays are typically 10-12 hours long, and working over 40 hours results in overtime pay. The travel might include trips within the US, as well as to Mexico and Canada. Benefits include tuition reimbursement, an onsite clinic with free medication for employees and their families, a 401k plan, an onsite gym, and a $150 steel toe reimbursement. The role may require working on some holidays, such as Thanksgiving and the 4th of July.

Pay and Benefits

The pay range for this position is $34.00 - $43.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Cleveland,OH.

Application Deadline

This position is anticipated to close on May 1, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $34 - $43