Job Title: Quality Improvement Specialist

Job Description

We are seeking a highly organized and detail-oriented Quality Improvement Specialist to join our team. The successful candidate will be responsible for calling provider offices to request and validate facility and provider addresses, collecting medical records for the HEDIS project, and performing data entry tasks. This role requires proficiency in running reports and working with MS Excel.

Responsibilities

• Call provider offices to request and validate facility and provider addresses, and collect medical records for the HEDIS project.
• Perform data entry of change of addresses into the system.
• Upload records upon receipt.
• Document all outreach efforts.
• Run reports and work with MS Excel.

Essential Skills

• 2 years medical record experience.
• Experience performing outreach telephonically.
• Proficiency with MS Excel.
• Computer proficiency.
• Must be located in Texas.

Additional Skills & Qualifications

• Experience in medical terminology, medical records, healthcare, audit, customer service, and healthcare support.
• Experience with provider calls.

Work Environment

This position will be fully remote, requiring a strong internet connection. Work hours are Monday through Friday from 8:00am - 5:00pm. The dress code is business casual.

Workplace Type

This is a fully remote position.

Pay and Benefits

The pay range for this position is $25.00 - $27.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position will be accepting applications until Jan 8, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $25 - $27