Job Title: Patient Services Associate

Job Description

We are looking for a dedicated Patient Services Associate to join our team at our satellite office in Cary, NC. This role is essential for ensuring smooth patient registration, check-in and check-out processes, intake, assisting with prior authorizations, and scheduling appointments. The office is multi-specialty, with 6 providers and an optician, and can see up to 100 patients per day.

Responsibilities

• Register patients and manage check-in and check-out processes.
• Assist with patient intake and prior authorizations.
• Schedule appointments and provide general support.
• Ensure documentation accuracy and efficiency in handling a high volume of patients.
• Maintain high levels of patient satisfaction and receive positive reviews.

Essential Skills

• 2 years of experience as a Patient Services Associate or Medical Secretary.
• Strong communication, customer service, and organizational skills.

Additional Skills & Qualifications

• Previous experience with EPIC or similar systems preferred but not required.

Work Environment

This is an onsite position at our satellite office in Cary, NC. The office operates Monday through Friday from 8:30 AM to 5:15 PM with a 45-minute lunch break. The work environment is fast-paced, supporting patient scheduling. This is a 4-month contract with the opportunity to apply for permanent vacancies.

Pay and Benefits

The pay range for this position is $18.36 - $22.43

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Durham,NC.

Application Deadline

This position will be accepting applications until Jan 22, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $18 - $22