Job Title: QA Supervisor

Job Description

This position reports to the Food Safety and Quality Manager and will directly supervise employees in the QA Lab. The QA Supervisor is responsible for implementing and continuously improving quality programs at the Elk Grove Village facility, identifying and resolving problems, and reporting food safety/quality issues. This role involves supervisory responsibilities including interviewing, hiring, training employees, and managing their performance in accordance with the organization's policies and applicable laws.

Responsibilities

• Supervise employees in the QA Lab, including interviewing, hiring, and training.
• Plan, assign, and direct work; appraise performance; reward and discipline employees.
• Cover responsibilities in the absence of the Food Safety and Quality Manager (FSQM).
• Implement and continuously improve quality programs.
• Identify and resolve problems; report food safety/quality issues to FSQM or management.
• Implement various components of the quality assurance program, including data analysis, systems evaluation, product assessment, and quality technology.
• Direct inspection of hardware and systems audit to ensure proper application of management system procedures.
• Oversee raw material, in-process, and finished goods quality inspection.
• Communicate written and orally in Spanish.
• Direct and advise personnel in special test procedures to analyze components and physical properties of product materials.
• Compile and analyze test information to determine operating efficiency of process or equipment and diagnose malfunctions.
• Investigate complaints on existing products and respond to vendors or customers.
• Establish or adjust work procedures to meet testing schedules.
• Train lab group on safety topics, quality procedures, and business updates for the month.
• Participate in and support corporate and plant initiatives including GMP, HACCP, SQF (as a practitioner), GQMS, KMM, LIMS, and others as assigned.
• Facilitate and/or participate in customer, regulatory, and third-party audits.

Essential Skills

• Qualified background in food science, chemistry, biology, microbiology, sensory, food packaging systems, and/or food engineering.
• 3-7 years of practical experience in Food Safety, Quality Management, Production, or Project Management in the food industry.
• Ability to drive continuous improvement and affect change through indirect leadership.
• Excellent written and verbal communication skills.
• Organized with strong critical thinking, analytical, and problem-solving skills.
• Proficient in Word, Excel, and PowerPoint.
• Strong interpersonal, communication, coaching, and conflict management skills.
• Ability to travel infrequently.

Additional Skills & Qualifications

• Experience with food quality systems including SQF, HACCP, GMPs, and other related prerequisites.
• HACCP certification.
• Experience writing and implementing policies and procedures.
• Background in Quality Assurance specific to food manufacturing, particularly with chocolate products.

Work Environment

This role is based in a manufacturing and lab environment. The position offers the opportunity to join a quickly growing and innovative team. The work involves participating in corporate and plant initiatives, and facilitating or participating in customer, regulatory, and third-party audits.

Pay and Benefits

The pay range for this position is $70000.00 - $90000.00/yr.

Company Benefits
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Apr 17, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $70,000 - $90,000