Job Title: Quality Assurance Specialist

Job Description

The QA/QC Manager oversees the company’s quality program, ensuring compliance with standards, preventing quality issues, resolving problems, and maintaining supplier and customer relationships. Responsibilities include developing quality policies, coordinating audits, conducting supplier evaluations, managing calibrations, and leading ISO-9001 efforts. This role requires cross-department collaboration, effective communication, and occasional travel to address quality concerns on-site.

Responsibilities

• Maintain and improve the QA/QC program as defined in the Company’s Quality Policy Manual.
• Implement preventive actions to reduce and/or prevent quality problems.
• Investigate quality problems by reviewing quality trends, tracking the root cause(s) of the problem(s), coordinating corrective actions, and implementing appropriate adjustments.
• Resolve inquiries to satisfaction in a professional, timely manner, responding verbally and/or in writing.
• Communicate with new suppliers to familiarize them with Quality Assurance procedures; evaluate supplier quality and ability of quality assurance prior to the supplier being approved.
• Interact with various levels of employees in Engineering, Sales, Operations and Service Departments to prevent and/or remedy quality problems.
• Travel to customer and/or supplier locations to analyze and remedy quality problems, often traveling on short notice.
• Coordinate customer and supplier visits.
• Prepare documents to support customer and 3rd party audits.
• Contact suppliers to discuss material specifications, service requirements, needs, and quality problems caused by material and/or subcomponents.
• Develop and implement any required quality control policies, procedures, specifications, forms, checklists, reports, etc., for services, incoming material, and factory assembly, testing and shipping.
• Approve test reports and inspection reports as required.
• Develop procedures and implement program for calibration/certification of tools, test devices, etc.
• Review suppliers’ quality assurance programs and assist them to meet requirements.
• Coordinate the resolution of material or service deficiencies, the disposition on non-conforming reports (MRRs), and the execution of the warranty claim process.
• Assist in Company’s ISO-9001 efforts. Lead internal audits.
• Maintain a working knowledge of applicable government standards, quality codes, industry standards and specifications.

Essential Skills

• Bachelor’s degree in technical discipline with 0 to 2 years of experience in quality control in a manufacturing environment, or equivalent education and experience.
• Basic knowledge of quality control, engineering, production, lean manufacturing, ISO 9001 and statistical methods and techniques.
• Ability to read and understand electrical and mechanical drawings and to safely and properly use inspection and test tools and equipment.

Additional Skills & Qualifications

• Experience with quality control, lean manufacturing, ISO 9001, Quality Assurance.

Work Environment

Daylight Monday through Friday – 8am-5pm (12-1PM Lunch Break). Agreeable to work overtime if required.

Pay and Benefits

The pay range for this position is $33.65 - $40.83/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Warrendale,PA.

Application Deadline

This position is anticipated to close on Apr 8, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $34 - $41