Job Title: Technical Support Specialist

Job Description

We are seeking a dedicated Technical Support Specialist to provide technical writing and content management support for engineering-related policies, procedures, manuals, white papers, presentations, and other documentation as required. This role involves coordinating and performing database maintenance, creating spreadsheets for data evaluation, and participating in meetings or interviews with subject matter experts to clarify documentation requirements. The position also involves coordinating documentation requests, acting as a subject matter resource, and recommending alternative processes and practices.

Responsibilities

• Provide technical writing and content management support for engineering-related documents (40%).
• Offer editing, layout, and publishing support to ensure high-quality materials are produced.
• Coordinate and perform database maintenance on the stock material catalog, compatible units, and manufacturer data catalog (20%).
• Create spreadsheets that compile large sets of data for evaluation and presentation (20%).
• Participate in meetings or interviews with subject matter experts to obtain technical understanding and clarification of documentation requirements (5%).
• Coordinate requests for documentation and evidence (5%).
• Act as a subject matter resource to all levels of the organization (5%).
• Recommend alternative processes and practices (5%).

Essential Skills

• Project management and coordination.
• Experience handling projects valued between $20 million to $30 million.
• Utility engineering practices with an emphasis on transmission and substation.
• Critical path method scheduling.
• Experience with transmission and distribution.
• Knowledge of power circuit breakers and transformers.
• Proficiency in Excel, Good Earth, mapping tools, PDF markup, and digital note-taking.
• Strong communication and active listening skills.

Additional Skills & Qualifications

• Experience with generator interconnection.
• Knowledge of solar, electrical, and power distribution.
• Specialized knowledge of AutoCAD, Visio, and Oracle.
• Skills in project leadership, task identification, scheduling, and cost/expenditure identification.
• Interpersonal and communication skills, including consultation with internal and external customers.
• Ability to work with all levels of an organization and present alternatives and recommendations.

Work Environment

The work schedule is flexible, generally between 6 AM and 5 PM. The role is 100% onsite, primarily in an office setting with cubicles, but also includes a few days a month in the field for preliminary assessments. The position offers a three-year contract with the possibility to transition to a direct hire, two weeks of paid time off, and 10 holidays. The role involves engaging in cool projects such as renewable energy interconnection, solar plants, battery plants, and working with third parties to produce energy for the grid. The team environment is collaborative, supportive, and driven, with ample opportunities for professional growth.

Pay and Benefits

The pay range for this position is $20.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Reno,NV.

Application Deadline

This position is anticipated to close on Feb 14, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $20 - $30