What are the responsibilities and job description for the Administrative Assistant position at Action Community Management?
Summary
Action Community Management is a leading Homeowners and Condo Association Management company in Northwest Georgia. We are looking for a dedicated and skilled Administrative Assistant to join our team. If you have a strong background in administrative support, we encourage you to apply.
As an Administrative Assistant at Action Community Management, you will provide essential front-office support in a fast-paced, office environment. Your primary responsibility will be to respond to on-line requests from homeowners and provide some phone support.
Duties
Major Tasks, Responsibilities and Key Accountabilities
Requirements
Nature and Scope
Nice To Haves
Benefits
401K
Paid Vacation
Paid Company Holidays
Action Community Management is a leading Homeowners and Condo Association Management company in Northwest Georgia. We are looking for a dedicated and skilled Administrative Assistant to join our team. If you have a strong background in administrative support, we encourage you to apply.
As an Administrative Assistant at Action Community Management, you will provide essential front-office support in a fast-paced, office environment. Your primary responsibility will be to respond to on-line requests from homeowners and provide some phone support.
Duties
Major Tasks, Responsibilities and Key Accountabilities
- Provides exemplary customer service.
- Assists with billing issues and research account information as needed.
- Assists to track and record charges.
- Retrieves voice mail message and returns or forwards calls as appropriate.
- Maintains electronic and hard copy filing system and efficient information retrieval system.
- Performs clerical duties which include photocopying, faxing, operating postage machine, and preparing large volume documents for mailing.
- Maintains key fobs and access cards and secures the office and telephone system at close of day.
- Assist with phone support.
- Assists with any special projects as assigned.
- Assist some with Accounts Payable and Accounts Receivable duties
- Manage customer support queue
Requirements
Nature and Scope
- Must possess excellent verbal and written communication skills.
- Will be communicating with all levels of personnel; clear and concise communication is a must.
- Excellent customer service and organizational skills are required.
- Must be accurate, detail-oriented, and dependable.
- Must be a self-starter and can work independently without supervision.
- Must have strong multi-tasking skills and meet reasonable deadlines.
- Must have a positive and professional appearance, attitude, and demeanor.
- Must consistently contribute as a team player.
- May be involved in mildly difficult situations.
- Need strong Microsoft skills in Word, Excel and Teams is preferred. Quick learner with software programs. Knowledge is a plus but not required.
Nice To Haves
- Knowledge of Community Association Management is preferred.
Benefits
401K
Paid Vacation
Paid Company Holidays
