What are the responsibilities and job description for the Career Advisor - BRCC position at Action for Boston Community Development?
Description
The BRIDGES Returning Citizens Center (BRCC) helps returning citizens develop the employment and communication skills and connection to their community that they need to succeed outside of prison. We are seeking a Career Advisor to provide one-on-one coaching and employment case management to formerly incarcerated individuals trying to move their careers forward. In addition, the role represents the program at recruitment events and workshops for area prisons, halfway houses, sober homes, and community partner locations. You will work with job seekers to identify their strengths, overcome barriers, and plan a pathway to stable and rewarding careers.
Key Responsibilities
- Explain to customers the procedure and process for Career Center services including career planning, job development, labor market information, training opportunities, partner services and referrals.
- Provision of services, including but not limited to, resume review / development, cover letter review / development, job search strategies, provision of labor market information, job referrals and referral to additional partner services.
- Develop a needs analysis and employment plan including goal setting.
- Customer approach to the individual’s needs and elicit solutions and strategies from the customer.
- Gather information through interviewing and observing individuals.
- Provide feedback and an objective perspective as customers evaluation their options or make career transitions.
- Support customers through transitions and facilitate decision making and goal setting including referrals to partners, to training, TRADE, Section 30 and ITA process.
- Maintain knowledge of state of the art career assessments; administer and interpret as appropriate.
- Research labor market issues and current workplace trends.
- Will handle high stress situations while demonstrating sound decision making process.
- Present a range of job search and career transition workshops.
- Inform customers of matters relevant to Career Center services; follow up on previous services; determine the success of prior services; update information; and offer additional services.
- Input relevant customer data appropriately and timely by following all MOSES entry policies. Utilize MOSES reports appropriately and timely.
- Maintain 30 day contact with a large caseload of customers by telephone, email, and personal appointments.
- Establish and maintain an effective working relationship with Career Center partners.
- Perform other related duties as assigned from time to time.
Skills, Knowledge and Expertise
Why Work Here
ABCD is the shortest distance between two points — from where you are to where you want to be. Discover the tools and resources you need to move from poverty to stability and from stability to success.