What are the responsibilities and job description for the Information Technology Manager position at Action for Boston Community Development?

Information Technology Manager

Department : Education, Training, and Youth Services

Employment Type : Permanent - Full Time

Location : Boston / Cambridge / Chelsea / Woburn

Apply (by clicking the relevant button) after checking through all the related job information below.

Description

The Mass Hire Career Centers connect qualified job seekers with employers, providing the tools and resources needed to start a career, increase skills or find a new job. Join us as an Information Technology Manager in creating a supportive and enriching environment for our community. If you are passionate about community development and possess the required skills, we invite you to apply.

Key Responsibilities Administrative Functions

Authors and administers regulatory compliance policies pertaining to WIOA and our regulatory agencies.
Performs inventory valuation of assets and generates annual reports, prepares for on-site physical and logistical inventories.
Exercise vendor management and align fiscal requirements with state approved vendors.
Facilitate compliance with procurement procedures.
Works with Deputy Director – Workforce Development – Career Center Operations in financial forecasting procurement for services, subscriptions, and assets for the Career Center IT and ADA infrastructure.
Maintains a compliant infrastructure for local, state, and federal audits.
Tracks all network hardware asset life cycles and plans for fiscal budgets.
Engages in multiple collaboration projects with a myriad of business and operational partners.
Acts as the MOSES administrator, processing and submitting all procedural paperwork.
Responsible for Technology Infrastructure / Telephony / ADA Assistive Technologies.
Responsible for the administration of site-to-site and Hub-and-Spoke model topology for network and facilitate delivery of secondary services within infrastructure.
Possess the ability to administer MOSES Kiosk VPN solution with granular configuration of SQL server.
Builds out server environments, network support assets, and internal services as needed.
Oversees the administration and maintenance of multiple bare metal units, Hyper-V roles, supporting server virtual machines, network switches, firewalls, NAS storage, and other network assets.
Administer Faronics Core Server and configure agents of Faronics Core server to manage OS updates on all public workstations.
Maintains Carbonite storage and back up capacity.
Has the knowledge and ability to install and secure Wi-Fi networks.
Maintain the Active Directory account administration and administration of O365 exchange.
Is responsible for administration of Avaya IP Office and Voicemail PRO telephony system.

Troubleshoot

Maintains ADA Assistive Technology infrastructure ensuring compliance.

Provides ADA training and creation of ADA instructional videos for staff.

Information Security

Acts as local ISO and comply with all federal, state, regulatory and contractual requirements.

Authors and administers core policies relating to management of information security.

Adheres to all policies around Internal Control and Information Security.

Understands obligations and monitors any changes of PII regulatory landscape, implementing new updated policies.

Handles PII incidents according to policies.

Provides information security training to staff.

Maintains an information reporting relationship with the central IT Director.

Collaborates with Internal Control during any investigations into violations of data breaches.

Performs other related duties as assigned from time to time.

Skills, Knowledge and Expertise

A minimum of a High school Diploma or equivalent and relevant certification in TIA Networking, The Microsoft Certified Professional or MCP is required.

Five to ten years of experience in an IT environment is required.

An Associate’s or Bachelor’s degree in Information Technology Administration or a related field is preferred.

Knowledge and experience with WIOA (and other Career Center Programs) regulations as they pertain to Information Technology, Information Security, and ADA compliance.

Ability to develop and maintain effective working relationships and collaboration.

Demonstrated supervisory experience preferred.

Please Note : This position requires frequent travel between the Mass Hire Metro North and Mass Hire Boston Career Centers.

Why Work Here

Make a Difference : Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.

Inclusive Environment : ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.

Continuous Learning : We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.

Comprehensive Benefits : At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.

A Legacy of Impact : Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.

Teamwork & Camaraderie : Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.

J-18808-Ljbffr

Apply for this job

Receive alerts for other Information Technology Manager job openings

Information Technology Manager

What are the responsibilities and job description for the Information Technology Manager position at Action for Boston Community Development?

What is the career path for a Information Technology Manager?

Job openings at Action for Boston Community Development

Not the job you're looking for? Here are some other Information Technology Manager jobs in the Chelsea, MA area that may be a better fit.

We don't have any other Information Technology Manager jobs in the Chelsea, MA area right now.

AI Assistant is available now!