What are the responsibilities and job description for the Support Services Navigator position at Action for Boston Community Development?
Support Services Navigator
Department : Education, Training, and Youth Services
Employment Type : Permanent - Full Time
Location : Woburn
Description
The MassHire Career Centers connect qualified job seekers with employers, providing the tools and resources needed to start a career, increase skills or find a new job. Join us as a Support Services Navigator in creating a supportive and enriching environment for our community. If you are passionate about community development, possess the required skills, we invite you to apply.
Key Responsibilities
- Provide educational and personal counseling to participants in order to establish educational and occupational goals and suitability as well as identify skill development necessary to secure desired program's outcomes.
- Provide one-on-one case management, assessment and coaching to participant caseload.
- Provide supportive counseling to ensure adequate program attendance and to resolve any discipline or communication problems between student and staff.
- Take the lead responsibility to ensure that information concerning the program and recruitment and outreach of prospective students is carried out in all neighborhoods and all groups of eligible students.
- Utilize participants' engagement in program to identify to identify supportive service needs, provide related counseling as required, and make appropriate referrals.
- Lead and / or assist new participants in job training or educational programs to which assigned, and assist them in their successful participation.
- Conduct weekly support workshops for the diverse population of Program participants.
- Maintain counseling records, record related assessment data, and Individual Service Strategies.
- Perform other related duties as assigned from time to time.
Skills, Knowledge and Expertise
Why Work Here
