What are the responsibilities and job description for the Business Development Center (BDC) Representative position at Action Personnel Inc?
We are seeking full-time Business Development Center (BDC) Representatives with strong internet and communication skills to engage with customers through our company’s website. The ideal candidate is detail-oriented, proactive, and comfortable handling customer inquiries through digital channels, ensuring a seamless and professional online experience.
Key Responsibilities:
- Respond promptly to email leads and inquiries from potential online customers.
- Provide clear, professional, and concise communication in all verbal and written interactions.
- Schedule and confirm appointments for interested customers.
- Maintain detailed and organized customer correspondence records.
- Collaborate with internal teams to enhance the customer experience.
Minimum Requirements:
- High school diploma or GED required.
- At least one (1) year of experience using internet-based communication tools, including email and messaging platforms, to interact with customers.
- Strong written and verbal communication skills with the ability to present information clearly and professionally.
- Self-motivated, organized, and able to work in a fast-paced environment.
- Basic knowledge of customer service best practices.
What We Offer:
- Work-to-Hire opportunity with potential for long-term employment.
- Competitive pay with opportunities for growth.
- A supportive and team-oriented work environment.
- Training and professional development opportunities.
If you have a passion for customer engagement and digital communication, we encourage you to apply today!
