Rehab Tech

Power and manual wheelchairs, customized seating and adaptive equipment technician.

You can have a positive impact using your experience and mechanical skills to help individuals with significant disabilities!

People with a disability are often held back from pursuing their dreams by worn or ill-fitted technology that makes it impossible for them to live life to the fullest. Poor service providers or financial obstacles can keep the best solutions out of reach causing stress, worry, delay, and even decreased function.

Action Seating & Mobility keeps people moving with the latest technology, personally fit to meet both physical and financial needs with understanding and compassion.

When you work for Action, you will be empowering individuals with disabilities to access their world.

We are currently seeking outstanding candidates to help us Keep our Clients Moving!

As a Wheelchair / Rehabilitation Technician at Action, you will work alongside other professionals to provide the most appropriate, best-fitting mobility equipment. You will learn the multifaceted world of Complex Rehab Technology and be an integral part of our team to provide repairs and modifications to mobility equipment.

Responsibilities include:

• Repairing specialty and high-end wheelchairs and complex rehab equipment for Action Seating & Mobility customers; includes setting schedule for pick-up, delivery, providing loaners, ordering replacement parts, repairing, documenting repairs for billing, and making notations in computer system
• Assisting with deliveries and set-ups as requested by Rehab Specialist/Assistive Technology Professional
• Receiving equipment and parts, and building/assembling equipment per specifications as needed
• Maintaining an accurate and efficient workflow for processing service orders including related documentation
• Provide detailed report on findings for repair equipment through documentation system, quote out parts required to complete repairs, and enter into documentation system. Responsible to respond in a timely manner to requests for additional information, and to investigate problems and resolve with appropriate staff
• Using our software system to document service orders and inventory. This includes order entry, inventory, notes, and report writing.
• Maintain warehouse and inventory in clean and organized manner to improve efficiency.

We provide:

• Training on equipment specifications, assembly, troubleshooting and repairs. This training is ongoing for all Action Rehab Technicians and ATP’s.
• DMERT Certifications
• Continued education on equipment/electronics set up and repair, and funding requirements.
• Tools and technology required to complete all tasks.
• Opportunity for you to learn and grow in our Team.

Growth opportunities that exist are Inside Sales Rep, TEAM Lead, Assistive Technology Professional.

We offer a 401K and Health Benefits.

Qualifications:

• High school diploma or equivalent
• 3-5 years rehab experience or approved training preferred
• High mechanical aptitude
• In an average 8-hour day the employee lifts/carries up to 35 lbs frequently, stands 4-6 hours, sits 2- 4 hours, drives 1-2 hours, and lifts/carries up to 85 lbs
• Clean and neat in personal appearance
• Excellent driving record required

The main tasks for this position are equipment repair evaluations and repair, new equipment assembly, and delivery and setup of equipment.

Key Characteristics of an Action TEAM member:

• Compassionate: We seek to understand the physical, emotional, and financial needs of each client through his/her unique story.
• Knowledgeable: We exist on the cutting edge of the technology our clients need to function every day, and the insurance policies that dictate funding.
• Efficient: We maintain a sense of urgency that is equal to the client’s dependence on the technology that we provide.

Critical Actions that drive our Mission:

• We act with empathy. Compassion and respect guide us as we listen to client needs and consider their input. We take time to understand their goals and communicate issues.
• We learn. Constantly. We actively seek the latest and best clinical education, innovative products, and insurance protocols, because clients, therapists, and co-workers rely on our leadership.
• We embrace technology. Because our work blends human need with emerging technology, we engage all the tools necessary to improve our accountability, efficiency, and accuracy.

Job Type: Full-time

Salary: Commensurate with experience

Job Type: Full-time

Salary: $19.00 - $23.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Fayetteville, AR 72704: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location