What are the responsibilities and job description for the Load Planner position at Action?
JOB SUMMARY:
As a Load Planner you will be responsible for growing and developing a profitable successful chemical/waste transportation operation. Coordinate and manage loads to remain cost effective as a company. Support drivers based out of all existing markets with primary focus on their assigned market.
DUTIES AND RESPONSIBILITIES:
- Focus on key areas of Operations: Safety, Service, Revenue, Assets and Costs
- Enthusiastically implement and support all company quality and safety improvement efforts.
- Interact with customers both internal and external in a cooperative friendly manner; insist on the same level of cooperation from the driver force; ensure quality customer service
- Bring energy, enthusiasm and a positive attitude to the job. Promote teamwork and a positive work atmosphere.
- Willing to understand and support change, as it relates to processes, structure and business modeling.
- Involved with retaining, recruiting and hiring of drivers; treating drivers fairly, respectfully and honestly.
- Coordinate daily terminal activities: customer order acceptance, data entry, asset management, schedule preparation and accepting accountability of meeting dispatch & terminal specific operating objectives.
- Ability to effectively handle escalations and time critical issues, perform transactions in a timely and accurate manner.
- Identify process breakdowns and develop improvement plans with partners to resolve.
- 1st point of contact for work issues, problems and troubleshooting.
- Take an active interest in self-development and focus on learning the details of our business in preparation for potential roles of greater responsibility.
- Duties and responsibilities as assigned by Terminal Manager
EXPERIENCE AND SKILL REQUIREMENTS:
- Bachelor’s degree or equivalent experience in the transportation field preferred.
- Experience in the transportation field preferred.
- Familiar with Transportation Management Software (ie: TMW, McLeod)
- Experience and ability in using Microsoft Office suite
- Excellent written and oral communication skills.
BUSINESS & LEADERSHIP COMPETENCIES
- Teambuilding skills and the ability to drive change.
- Strong analytical and problem solving skills.
- Coaching and development skills.
- Strong supervision, planning, coordination, negotiations, and employee relations skills.
