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Housing Counselor

ActionAIDS
Philadelphia, PA Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 4/25/2025

Job Description

Job Description

Position Title : Housing Counselor

Reports To : Housing Medical Case Manager (MCM) Coordinator

Department : Direct Services

Program : Division of HIV Health

Status : Full-time, Non-Exempt, eligible for benefits

This position is part of a new program that will develop and implement a new transitional housing and supportive services program aligned with Housing First principles for people with HIV in Philadelphia. Services include : housing counseling, housing MCM and placement in subsidized rental units in Philadelphia. The goals of this program are to 1) retain clients in HIV medical care in order to achieve viral suppression and 2) locate affordable and / or subsidized, permanent housing within 48 months. Persons currently experiencing homelessness and persons who are unstably housed will be prioritized for this program.

Qualifications :

  • Bachelor’s degree in human services OR three or more years of previous experience in providing housing counseling and services.
  • Able to manage a caseload of 20 participants.
  • Knowledge of Harm Reduction, Housing First and knowledge of trauma-informed care in the delivery of services.
  • Ability to use a Coordinated Entry platform for housing applications.
  • Knowledge of housing inspections prior to acquisition of housing and during residence of the housing unit.
  • Demonstrated ability to work with individuals of different gender orientations, and sexual, racial, ethnic and economic backgrounds.
  • Knowledge of Philadelphia resources in particular housing services, financial, and vocational resources.
  • Thorough understanding of medical and psychosocial issues related to HIV infection, homelessness and poverty
  • Flexibility in work hours, including evenings and weekends.
  • Experience or willingness to acquire competency in financial counseling.
  • Bilingual in Spanish a plus but not required.

Basic Function :

Provide the full range of direct services to clients seeking assistance with housing that includes identifying housing, performing inspections and establishing ongoing contacts with a network of landlords including educating landlords on the rules and responsibilities of the program.

Specific Responsibilities :

  • Locate residential rental housing units for participants
  • Conduct inspections.
  • Establish and maintain relationships with landlords and property managers.
  • Facilitate renewal of leases.
  • Provide rental subsidies for participants that are cost-burdened.
  • Identify resources for participants with moving expenses and furniture, home supplies, and other needs.
  • Advocate for the program participants with any housing concerns and interaction with landlord.
  • Coordinate with the Housing MCM to apply for and obtain affordable, permanent housing for program participants.
  • Create, maintain, and update client files on a regular basis.
  • Participate in intensive substantive coaching and counseling training in financial management and personal finance.
  • Educate clients on vocational opportunities.
  • Educate clients on tenants’ rights and responsibilities.
  • Work closely with Housing MCM to place clients in permanent housing
  • Participate in Action Wellness staff and supervisory meetings.
  • Participate in training, and staff development activities as required.
  • Complete monthly reporting and progress notes as required.
  • Other duties as assigned.
  • Performance Standards :

    The following performance standards are specific to this position. Meeting or exceeding these standards is an expectation of employment, as is compliance with all other organizational and departmental policies, procedures and expectations.

  • Maintain housing inspection certification and / or required training.
  • All paperwork on contact with clients and referrals made on behalf of clients completed per established time frames.
  • Document contact with assigned clients to caseload as per established time frames.
  • Active participation in weekly, Individual Supervisory Meetings.
  • Active participation in monthly, Group Supervision Meetings.
  • Completion of monthly reports as needed.
  • Attend agency meetings : Direct Service / In-Service / General Staff.
  • Maintain resources, related to landlord and property manager network, market rents, as well as facts related to financial counseling and vocational opportunities.
  • Position Available : Immediately

    Action Wellness is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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